Episode description

Welcome to Episode 77 of The Future of Work, the podcast that looks at every aspect of work in the future, featuring industry experts and thought leaders discussing how work is changing and evolving. The Future of Work is NOW.

Episode 77 of Chaos & Rocketfuel the Future of Work podcast, in part, attempts to answer the question “why is it important to measure employee performance?”

To answer it we connect with Robert Chan who is Head of People Analytics at City National Bank. Robert uses people data in his quest for successful digital transformation.

In this first episode with Robert, we get to hear his personal story of how a numbers man saw a gap on the people side and used his background in analytics and statistics to start a new role at CNB as Head of People Analytics. It’s a great conversation, highlighting that if you have a goal; plan, persevere, and make it happen.