#52 - Reducing churn through customer advocacy with Kevin Lau, Global Head of Customer Advocacy at Adobe - podcast episode cover

#52 - Reducing churn through customer advocacy with Kevin Lau, Global Head of Customer Advocacy at Adobe

May 03, 202137 minEp 52Transcript available on Metacast
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Episode description

Customer advocacy can drive retention, improve product and create a sense of pride in being a part of your organisation. 

On this episode of the FINITE Podcast we hear from Kevin Lau, Global Head of Customer Advocacy at Adobe.

Kevin tells us how he empowers Adobe’s customers to get involved, stay loyal and promote Adobe’s products.

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