![79: No, “Empathy” won’t solve all your design problems - podcast episode cover](https://image.simplecastcdn.com/images/836e25e3-79a9-4409-9dd1-6948fa6ee622/993fddb1-59b2-4aa1-aad4-105a4135af8f/3000x3000/jake_and_jon_final.jpg?aid=rss_feed)
Episode description
Tim & Amr are filling in for Jake & Jonathan this week—which means you'll actually get to listen to an episode related to the product world (shots fired)! They talk about how you shouldn't aim for empathy in design. And how books don't work.
Links:- Tim on Twitter
- Amr on Twitter
- Amr on Instagram
- Why I Don't Believe in Empathic Design---Don Norman---Adobe Blog
- Book: The Design of Everyday Things
- Book: Competing Against Luck: The Story of Innovation and Customer Choice
- Jobs-to-be-Done
- Book: Rework
- Jason Fried
- DHH
- Mike Matas
- Andy Matuschak
- Why books don't work---Andy Matuschak
- Quantum Country
- Learning How to Learn: Powerful mental tools to help you master tough subjects---Coursera
- Book: Buy Sprint! 📘🏃♀️
- Book: Buy Make Time! 📗⏰
- AJ&Smart + Jake Knapp Official Design Sprint Masterclass: ajsmart.com/masterclass 🥇😯
- Follow Jake Knapp on Twitter: @jakek
- Follow Jonathan Courtney on Instagram or Twitter: @jicecream
- Follow AJ&Smart on Instagram or Twitter: @ajsmartdesign
- Write into the podcast: pbc@ajsmart.com
- Podcast editing by Jason Sanderson: PodcastTech.com
- Show notes by @amrkhalifeh
- Follow the podcast on Medium