Industry Spotlight: How Robots Are Changing Car Sales—And What's Next
Dec 08, 2024•37 min•Transcript available on Metacast Episode description
Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail.
Today, Sam sits down with Ross Tinkham, GTM Leader at Podium, and Alex Lawrence, CEO of EV Auto, to discuss how dealers are leveraging AI to cover busy showrooms and sell more cars.
This episode of the Car Dealership Guy Podcast is brought to you by Podium.
Podium - Podium has transformed customer interactions with cutting-edge conversational AI and real-time messaging solutions. Its innovative tools provide dealerships with seamless communication, increased efficiency, and enhanced customer satisfaction. Learn more @ https://www.podium.com/car-dealership-guy/
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Topics:
00:00 - Intro
00:32 - Who is Alex Lawrence the EV dealer?
00:56 - How did EV Auto first start?
02:53 - What challenges has Alex Lawrence faced?
05:03 - What is unique about EV service?
06:41 - How profitable is remote EV service?
09:56 - How does EV Auto create unique experiences?
12:13 - How is AI used at EV Auto?
17:55 - What is the future of AI in dealerships?
21:39 - How is AI’s sales impact measured?
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