Episode 16: Taking Pain Away - podcast episode cover

Episode 16: Taking Pain Away

Jan 06, 202019 minTranscript available on Metacast
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Episode description

Across the Nemours enterprise, associates seize myriad opportunities to forge career paths that are in alignment with the value of helping others. Whether it's the doctor who finds satisfaction in alleviating pain in children, a patient care representative who has first-hand knowledge of what it's like to face cancer 

First, let’s meet Jessica Lopez. For more than 3 years she’s been a patient service representative in the ambulatory care center at the AI Dupont Hospital for Children in Wilmington. Jessica had her sights set on working for Nemours long before that, though - for reasons that are strong and personal. 

 

Carlos was joined in the interview space by his fellow in-patients hospital registration supervisor Christian Burgos. Together, they supervise 16 registrars, who work around the clock to gather a patient’s insurance and demographic details. With a team that large, there is one factor the counts above most others. Here’s Chris:

 

Finally, let’s talk about managing, minimizing and alleviating pain in kids. That’s the daunting job faced each and every day by pediatric anesthesiologist Dr. Galaxy Li. For Dr. Li, it’s a great calling to help relieve the pain experienced by his patients.

 

Carlos Perez and Christian Burgos are the in-patient registration supervisors at the Nemours Children’s Hospital in Orlando.

 

Dr. Galaxy Li is a pediatric anesthesiologist based in Jacksonville, Florida.