Episode description

This week I'm talking customer research with Eteinne Garbugli. Eteinne is the author of a book called Lean B2B, and after learning that his book included our Sales Safari customer research framework, I offered to talk with him and answer some of his remaining questions about the methodology.

In the next 30 minutes, you'll hear Eteinne and I talk about:
- the surprising origin of Sales Safari itself
- what we really mean when we say "customer pain" and the many forms it can take
- why strategically choosing an audience is actually a lot more straightforward than most entrepreneurs make it
 

...and a whole lot more.

In the full interview, we also talked about a bunch of other topics related to entrepreneurship and some of Eteinne's favorite lessons in The Tiny MBA, but you're here for the Sales Safari so I'm jumping straight into that here on the podcast feed!

This is some of the most in-depth information we've ever published about Sales Safari outside of our paid courses, so I'm excited to share it and hope it helps you understand and reach your audiences.

Ready? Here we go. 

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