Episode description

This podcast features a conversation with TLC 2024 presenter Trent Hall, a facilitator, sociologist, and communication expert who focuses on helping people "human better" and lean into our collective humanity. The discussion covers several key topics related to effective communication, coaching, and building connections:

1. Reflective listening techniques and the importance of listening to understand rather than respond
2. Using inclusive language that resonates with both "feelers" and "thinkers"
3. The concept of a "dignity lens" for seeing the inherent worth in all people
4. Building rapport and creating a collective culture in organizations
5. Practical communication tools like the SBI (Situation-Behavior-Impact) model for giving feedback
6. The importance of intentionality in communication and relationship-building

Throughout the conversation, Trent emphasizes the value of effective communication skills in fostering understanding, resolving conflicts, and honoring each person's humanity. He provides insights and practical tips that coaches, educators, and leaders can use to improve their interactions and create more equitable, connected environments.

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