Episode description

• Ever wondered about the vast universe of Power Virtual Agents and AI? Brace yourselves for an enlightening conversation with our guest, Dewain Robinson, straight from Nashville, Tennessee, the Principal Program Manager for Power, Virtual Agents, and Conversational AI at Microsoft. We dive into the intricate workings of Power Virtual Agents and how Azure OpenAI service can revolutionize data accessibility by creating an easy-to-navigate knowledge base. 
• Our discourse traverses the democratization of data science and AI, revealing how co-pilot is opening new doors for people without coding backgrounds, and how large language models can extract knowledge from data. We navigate through the multifaceted world of Azure OpenAI, its significance and the necessity of recognizing the loopholes when training a model. Dwayne also shares insights on how Azure OpenAI in Microsoft Teams can make data access more efficient. 
• As we advance, we tackle the challenges of using large language models and search engine optimization to help customers identify data issues. The importance of starting with public data before using internal data is emphasized, alongside the benefits of publishing content on a web page. We wind up with a sneak peek into the upcoming innovations with Azure Cognitive Services and their potential to create more powerful virtual agents and conversation AI. Prepare to be amazed by the technological advances that are just around the corner! 

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Thanks for listening 🚀 - Mark Smith