Episode description

In this episode, I was lucky enough to interview Alyson Caffrey, the dynamic COO of Operations Agency.

Alyson recounts her East Coast upbringing and how the "Northeast hustle" instilled a unique drive in her. Despite not coming from an entrepreneurial background, she became an "accidental entrepreneur" after leaving her 9-to-5 job. Within 30 days of her departure, she was fully booked with clients needing her operational expertise. She reflects on the surprising yet fulfilling shift from considering a law career to diving into entrepreneurship, and how it significantly shaped her personal growth and confidence.

Alyson delves into how she balances her personal brand with Operations Agency, underscoring the importance of defining her core purpose. Alyson shares the evolution of her business, from managing various projects to focusing on documenting SOPs, which has proven to be the most effective service for her clients. She highlights the pivotal role of personal branding and how it seamlessly ties together her various business endeavors.

Let's embrace the power of innovation and efficiency with Alyson Caffrey as we unravel this enriching episode of The First Customer!

Guest Info:
Operations Agency
https://www.operationsagency.com/

Alyson Caffrey's LinkedIn
https://www.linkedin.com/in/alysoncaffrey/

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https://www.linkedin.com/in/jayaigner/
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https://www.youtube.com/@thefirstcustomerpodcast
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https://www.firstcustomerpodcast.com
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