Episode description
Fulfilling orders can be one of the most frustrating and time-consuming tasks an online merchant has on their plate. That's why Shopify launched the Shopify Fulfillment Network (SFN) to remove that burden from merchants and let them focus on the parts of their business they do best.
In this episode our senior UX manager Vadim Tslaf speaks with host Dalia El-Shimy about:
- how SFN assumes this challenging responsibility for merchants
- how the team thinks about building trust with merchants and suppliers
- how building a product from scratch differs from working on a more mature product
- the unique UX challenges of designing a product that spans both software and hardware
The full transcript is available at: https://ux.shopify.com/episode-10-shopify-fulfillment-network-cfce79de19