Episode description
Web Dev Mentor for Graphic Designers Emma Kate shares some tactical, practical and invaluable tips for setting client communication boundaries which is crucial not only for your sanity as a web designer but also for getting projects done on time.
In This Episode
00:00 - Introduction
06:20 - Greeting to Emma
15:47 - Be the boss, set boundaries
23:16 - Experiment with what works
28:42 - Have empathy
32:32 - When to set client boundaries
41:23 - Contract stipulations
43:44 - Using tools for boundaries
48:26 - Adjusting for the times
53:30 - Tool overkill
57:23 - How to be polite but stern
1:07:53 - Stick to the process
1:14:20 - Game changing tactic
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