In this Talkin' Shop segment, Darren interviews celebrated author, UX/CX consultant, and thought leader, Debbie Levitt. In this episode Debbie talks about how she first got into UX, how she developed her acumen, and shares several thoughts and concepts from her new book, "Customers Know You Suck." Tune in for this very energetic and informative session.
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Check out Debbie's resources:
• The DeltaCX YouTube channel: https://www.youtube.com/@DeltaCX
• The new Customer-Centricity.com site
• Buy "Customers Know You Suck" on Amazon.com.
Check out the new World of UX website at https://www.worldoux.com.
Visit the UX Uncensored blog at https://uxuncensored.medium.com.
