The presentation on UX maturity continues, focusing on the 4th and 5th portion of Jakob Nielsen's model, as well as discussing the general importance of embracing and having a strategy for managing the process in one's organization and what is needed to advance beyond the Skunkworks level.
Episode 6: The Quest for UX Maturity, Part 2 | The World of UX with Darren Hood podcast - Listen or read transcript on Metacast