Episode description

Restaurant Tech Innovations: AI, Dynamic Pricing, and Future Trends with Joe Gaskowski

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Joe Gaskowski, Senior Editor at Restaurant Business, to discuss the state of the restaurant industry, especially casual dining, and future technological trends. They talk about the impact of AI in areas such as drive-thrus, back-of-house operations, and marketing. The conversation also delves into the controversial dynamic pricing, voice AI, and the strategic use of third-party delivery services. Additionally, the challenges of integrating new tech with legacy systems and the importance of tech consolidation for seamless operations are highlighted.

00:00 Audio Joe Guszkowski
00:50 Introduction and Guest Introduction
01:14 Joe Gaskowski's Background and Role
02:29 Trends in Restaurant Technology for 2024
03:06 The Rise of AI in the Restaurant Industry
04:49 Dynamic Pricing in Restaurants
15:10 Voice AI and Its Applications
21:50 Third-Party Delivery Services
25:44 Technology in Casual Dining
31:40 Future of Restaurant Technology
33:47 Conclusion and Upcoming Events