Episode description

Innovating Consistency: Donato's Pizza with CEO Kevin King

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Kevin King, the CEO of Donatos Pizza, a legacy brand based in Columbus, Ohio. Kevin shares his journey in the restaurant industry, including his return to Donatos, and discusses the company's unique value proposition and operational consistency. The conversation delves into Donatos' emphasis on high-quality ingredients and their strict adherence to consistency, aided by their proprietary technology and operating systems. Kevin also talks about the brand's innovative use of AI in ordering, automation, and their strategic partnerships, including with Red Robin. The episode explores Donatos' future plans, including automation in kitchens and expanding their footprint while maintaining core mission values of quality, service, and hospitality.

00:00 Audio Donatos Pizza
00:11 Introduction to Today's Episode
01:13 Meet Kevin, CEO of Donatos Pizza
01:47 Kevin's Career Journey
02:53 Returning to Donatos
07:23 Donatos' Unique Value Proposition
11:28 Mission and Values of Donatos
14:21 Customer Experience and Market Strategy
16:56 Technology and Innovation at Donatos
30:07 Franchising and Expansion
35:38 Conclusion and Final Thoughts