Episode description

In this episode of the Restaurant Technology Guys Podcast, host Jeremy welcomes Anan, a long-time listener and an AI expert with significant experience in restaurant tech and operations. The discussion dives deep into the challenges and solutions associated with delivery in the restaurant industry, focusing on Loop AI—a platform designed to help restaurants understand and improve their delivery profitability. Anan shares his journey from AI research to working at Uber and starting his own restaurants, and eventually creating Loop AI to address the financial and operational struggles of delivery services. The conversation covers the intricacies of delivery, taxation, profitability, and marketing spend, emphasizing the importance of data and technology in making informed business decisions for delivery channels.

00:00 Introduction and Welcome
00:13 Guest Introduction: Anan's Journey
01:34 The Rise of Delivery in Restaurants
02:26 Challenges in Delivery Profitability
03:16 Loop AI: Revolutionizing Restaurant Delivery
06:02 Understanding Financial Complexities
11:34 Marketing and Consumer Behavior
17:02 Taxation and Reconciliation
38:10 Engaging with Loop AI
41:00 Conclusion and Call to Action