Episode description

In this episode of the Restaurant Technology Guys Podcast, Jeremy interviews Travis, an expert in credit card security and tokenization, from VGS (Very Good Security). They discuss the importance of security in the restaurant industry, the role of tokenization in ensuring PCI compliance, and the benefits of owning customer payment data. Travis shares insights on how VGS helps restaurants and other merchants improve their security and customer experience by protecting sensitive data and enabling flexible payment processing. He also provides examples of successful implementations and the onboarding process for new clients. The episode highlights the growing need for advanced security solutions in the face of increasing data breaches and the importance of understanding customer data for targeted marketing.

00:00 Introduction and Welcome
00:20 Meet Travis: Background and Experience
02:51 Understanding VGS and Tokenization
04:07 Importance of Security in Payment Processing
05:08 Challenges and Solutions in PCI Compliance
08:11 Enhancing Customer Experience with Tokenization
15:23 Portability and Flexibility of Tokenized Data
23:22 Customer Success Stories
26:57 Onboarding and Implementation with VGS
29:58 Conclusion and Final Thoughts