Episode description

In this episode of the Restaurant Technology Guys podcast, the host interviews Patric, the vice president of operations for Bobby's Burgers by Bobby Flay. Patric shares insights into his extensive background in the restaurant industry, including his experiences before joining Bobby's Burgers, like working with Cold Stone Creamery and a significant sushi brand. The discussion delves deep into how Bobby's Burgers leverages technology to ensure recipe consistency, enhance kitchen efficiency, and improve customer service, particularly highlighting their use of clamshell grills for perfect burger cooking and kitchen technology for order accuracy. Patric also touches on the brand's growth strategy, franchise opportunities, and the critical role of selecting the right technology and partnerships to support their vision. The episode concludes with a discussion on the importance of enhancing the guest experience through technology, including off-premise dining solutions and future plans for Bobby's Burgers expansion and franchising opportunities.

00:00 Welcome to the Restaurant Technology Guys Podcast
00:14 Introducing Patric from Bobby's Burgers
01:02 Patric's Journey in the Restaurant Industry
02:26 The Concept Behind Bobby's Burgers
04:56 Leveraging Kitchen Technology for Quality and Efficiency
07:30 Exploring the Impact of Technology on Franchise Consistency
18:08 The Evolution of Off-Premise Dining and Packaging Innovations
25:04 Embracing AI for Enhanced Customer Experience
30:57 Future Plans and Franchise Opportunities with Bobby's Burgers
35:50 How to Learn More About Bobby's Burgers Franchising