Episode description

Matt Phelan co-founder of The Happiness Index sits down with Richard Reid a Behavioural Psychologist and Psychotherapist to discuss the importance of Psychological Safety in modern leadership.

Richard in his own words

As a seasoned executive coach, psychologist, and consultant with decades of experience, I am committed to working with senior leaders, entrepreneurs, and public figures in addressing complex problems and taking advantage of strategic opportunities. As an in-demand media spokesperson and keynote speaker, I provide a unique combination of psychological acumen and business insight while supporting organisations in reaching their full potential and prospering in an increasingly fast-changing world.

In this episode Matt asks Richard these questions.

What makes you Happy?Tell us about your career?What is psychological safety?How can you have an honest supportive environment?How open is an open door?How do you encourage people to speak up?Is vulnerability important?

How does feedback and authentic conversations work?What are your managers afraid of asking?How much is the cost of keeping a high fee earner with bad behavior?How do you start a difficult conversation?What does excellence look like?