Episode description

Today we speak with Darren Spicer bout redefining the drive-thru beverage experience with Clutch Coffee Bar.

In this episode, Darren Spicer, CEO and co-founder of Clutch Coffee Bar talks about his U.S. based coffee company’s mission to redefine the drive-thru beverage experience. He discusses their emphasis on human interaction over AI technology in their services, their methods to ensure positive customer interactions and their ventures into energy drinks. Reflecting on the company’s rapid expansion, Darren talks about their goal for 50 locations by 2026 and shares how they maintain the quality of their service during this growth. He also talks about investing more in the company's employees and the integral part they play in the company's growth.

Connect with Darren:

https://www.clutchcoffeebar.com/

https://www.linkedin.com/in/darren-spicer-44243a74/

A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at podcast@bizimply.com.

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