Episode description

Cities are the ultimate knowledge hubs. From Dallas to Dubai, we travel to metropolitan centers to congregate, sign deals over coffee and learn insights in auditoriums. Cities have also been the hardest hit in recent months and our adoration with these complex, crowded but stimulating and vibrant centers has been put on pause.

Cities will be where we reconnect with clients and colleagues, where we go to hear big ideas on big stages, and forge personal relationships on restaurant patios. Cities’ importance must be celebrated and embraced as business travel returns, but that doesn’t mean that there won’t be changes to the business travel destinations.

We sat down with Greg Oates, SVP Innovation at MMGY NextFactor and Tom Hall, VP of Experiences at Lonely Planet, to talk through cities’ role as business travel destinations and why embracing them to forge in-person connections is the future of business.