Episode description

Smart retail has been a buzzword for years, but we’re now at a critical inflection point. The industry grapples with rapid innovation, shifting customer expectations and mounting operational pressures. Retailers don’t look just for incremental upgrades—they need a complete digital transformation that integrates automation, AI-driven insights, and real-time data to stay competitive.

In this podcast episode, we explore the future of smart retail and how emerging technologies drive the industry forward. From AI-powered customer behavior analytics and personalized digital signage to voice AI for seamless wayfinding and transactions, we examine how innovation reshapes both the store and the customer experience.

Join us as we explore these ideas with:
Silvia Kuo, Director of Business Development and Partnerships, ASUS
Christina Cardoza, Editorial Director, insight.tech

Silvia answers our questions about:

• Challenges smart retail still has to overcome
• Enhancing employee experience with AI
• Using technology to make smart retail a reality
• Integrating technology into existing infrastructure
• Real-world use cases and lessons learned
• Leveraging industry expertise
• Smart retail’s ongoing evolution

Related Content

To learn more about the evolution of retail, read POC Shows What’s In Store for Retail Analytics. For the latest innovations from ASUS, follow them on Twitter/X at @asus and LinkedIn.