Episode description
Episode description
M3t, MeldCX, and Pyramid join us a look at the rapidly-evolving world of kiosks. After COVID-19 forced a massive surge in demand for self-service, what lessons can businesses carry forward? And where is the technology headed next?
Join us as we explore these questions with:
- Dylan Waddle, Chief Operating Officer, M3 Techology Solutions (M3t)
- Stephen Borg, Group Chief Executive Officer, meldCX
- David Frei, Vice President of Strategic Partnerships Pyramid Computer
- Kenton Williston, Editor-in-Chief, insight.tech
Topics discussed include:
- Why kiosks have become a critical technology for retailers, banks, and the hospitality industry
- How kiosks are offering a superior customer experience with innovative new interfaces
- How AI and machine learning are changing kiosks
- How businesses can get maximum benefit from kiosks