Episode description

The retail landscape is riddled with challenges – staffing shortages, supply chain disruptions, and inflation. But there's a solution with a powerful ROI: AI in retail.

Imagine self-checkout with flawless image recognition, streamlined checkout, and reduced labor costs. AI can also free employees up so they can provide more meaningful customer interactions and boost customer satisfaction.

This podcast dives deep into how AI transforms retail operations and enhances the in-store experience. Discover how AI in retail improves efficiency, cuts costs, and boosts customer loyalty.

Join us as we explore these ideas with:
Matt Redwood, Vice President of Retail Technology, Diebold Nixdorf
Christina Cardoza, Editorial Director, insight.tech

Podcast Topics

Matt answers our questions about:

• Different challenges retailers face today
• Real AI benefits to in-store experiences
• Where retailers can start implementing AI
• The human element in AI transformations
• Real-world customer use cases
• Technology partnerships making AI in retail possible

Related Content

To learn more about AI in retail, read New Retail POS Solutions Transform the Checkout Journey. For the latest innovations from Diebold Nixdorf, follow them on Twitter/X at @DieboldNixdorf and on LinkedIn.