Episode description
Episode description
During the pandemic, many companies failed because they could not adapt—but others found incredible success by pivoting to new business models. And this trend is likely to continue, as the retail and hospitality sector remains unpredictable. (Just look at the supply chain issues!)Digital transformation is a key factor in separating the winners from the losers. Businesses that make data an integral part of their physical operations gain the flexibility to make rapid changes. But many stores and restaurants don’t have a way to do this with their current tools.
That is where the power of edge-to-cloud architecture comes into play. In this podcast, we talk about what it means to be a physical retail space in today’s digital world, the changing customer expectations and how to address them, and how edge + cloud can power smart retail omnichannel experiences.
Join us as we explore these ideas with:
Richard Newman, Chief Technology Officer and Co-Founder of Reliant
Kenton Williston, Editor-in-Chief for insight.tech
Richard answers our questions about
- The evolution of the retail space and customer expectations
- The move toward cloud-based and edge architectures
- How retailers should rethink their physical spaces
- The importance of flexible IT hardware
- How to overcome resistance to change
- The importance of transforming physical spaces
- Navigating around the technical complexity of edge-based systems
- How technology addresses supply chain issues
- New and better omnichannel retail experiences
- Where retailers can get started on their journey
To learn more about edge and cloud retail experiences, read Edge + Cloud = Advanced Retail Operations. For the latest innovations from Reliant, follow them on Twitter at @reliantio and on LinkedIn at Reliantdotio.