Episode description
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Rob Galbraith, an 'Insurance Futurist', a keynote speaker and thought leader on the evolution of insurance and the author of 'The End of Insurance As We Know It' which he released in 2019.
We had a great conversation this week where we discussed a wide range of topics such as:
- Rob’s 20 year long Insurance background and working at USAA
- The drive for innovation at USAA
- Launching ‘The End of Insurance As We Know It’ in 2019
- What does insurance look like in 2030?
- Technology has actually been around in insurance for a long time
- We are actually still in the early days of insurtech
- S.C.A.L.E.D Technologies
- The ability to offer insurance to people who have never had insurance before
- Competing on both algorithms and experiences
- To what extent has insurance evolved to cater our more nuanced needs?
- The seven fatal flaws of insurance
- Insurance as a social good
- Are the current neo-insurers really fundamentally different to their incumbent counterpart?
- Can you get enough touch points with the customer to maintain loyalty?
- Are we seeing true innovation in insurtech or just a natural evolution?
Thank you Rob for your time, it was great to speak to you!
This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.
Our host in FinPro Director, Alex Bond
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