Job Landscape Shift: 90% of Customer Service Roles at Risk with AI Sales Calls and Chatbots - podcast episode cover

Job Landscape Shift: 90% of Customer Service Roles at Risk with AI Sales Calls and Chatbots

Jan 20, 202410 minTranscript available on Metacast
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Episode description

In this episode, we navigate the shifting job landscape as AI sales calls and chatbots pose a potential threat, putting 90% of customer service roles at risk. Join us as we explore the challenges for the workforce, the benefits of AI-driven interactions, and the ethical considerations surrounding this technological disruption.