Cork County Council is the second largest local authority in Ireland. They offer over 600 services to the civilians of Cork. This means they have an all-time challenge to deliver the best possible services for their customers. A few years ago, they came across Service Design, and started experimenting. They formed the Service rePublic team, and never looked back since.
EPISODE 30: Transforming Cork County Council with Julianne Coughlan | Service Design Podcast - Listen or read transcript on Metacast
