EPISODE 30: Transforming Cork County Council with Julianne Coughlan
Jan 22, 2019•40 min•Transcript available on Metacast Episode description
Cork County Council is the second largest local authority in Ireland. They offer over 600 services to the civilians of Cork. This means they have an all-time challenge to deliver the best possible services for their customers. A few years ago, they came across Service Design, and started experimenting. They formed the Service rePublic team, and never looked back since.
