Episode description
Today's episode is a Future Work/Life special. I recall two newsletters in which I discuss the problems with NPS (net promoter score) and the benefits of illeism (the act of referring to yourself in the third person).
LINKS:
Future Work/Life #38 - (Not Proving Strictly) Useful
Future Work/Life #39 - "Ollie, this newsletter is the best thing you've ever written"
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