Episode description

In this episode of The Venture-Scale SaaS Operator, Seymur RASULOV talks about Whelp.co, a customer support platform that helps businesses provide faster and better support to their customers through omnichannel messaging, a unified inbox, and an AI-powered chatbot. He talks about the importance of building a network, personal branding, and the challenges faced by entrepreneurs. He emphasizes the need for transparency in sharing both the successes and struggles of the journey.

Tune in to learn more about:

~ Seymur's early strategies to get Whelp.co off the ground

~ Overcoming challenges and downsizing the team in tough times

~ The joy and reality of entrepreneurship

Timestamps:

• (00:00) - Intro
• (01:03) - Problem Whelp Solves
• (02:55) - Whelp's Target Customers
• (04:11) - Whelp's Vertical Focus
• (06:34) - Transitioning to a Niche Approach
• (07:17) - Learning from Customer Feedback
• (10:26) - Starting and Growing the Company
• (15:48) - Facing Financial Struggles
• (18:11) - Lessons from Difficult Times
• (23:16) - Reflections on Entrepreneurship
• (24:27) - Outro

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Follow Seymur RASULOV

On LinkedIn: https://www.linkedin.com/in/seymur-rasulov

On Twitter: https://twitter.com/seymurrasulov

Mentioned In The Episode

Whelp.co - Conversational Commerce Platform

ReactSquad.io - React.js Agency for Startups

EarlyNode

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Nikolas Chapoupis

On Twitter: https://twitter.com/nikolas_chap

On LinkedIn: https://de.linkedin.com/in/nikolas-chapoupis