Episode description
Episode description
In this episode of The Digital Executive, host Brian Thomas sits down with Jodie Kelley, CEO of the Electronic Transactions Association (ETA). With over 25 years of experience, Jodie leads the charge in representing the dynamic payments technology industry. She discusses her journey from practicing law to becoming a key figure in the payments ecosystem, highlighting pivotal career moments and the invaluable advice from her mentor. Jodie sheds light on the rapidly evolving payments industry, emphasizing its technological advancements and the critical role of public policy and security in fostering innovation. She addresses the significant opportunities and challenges faced by the industry, including fraud prevention and the impact of digital transformation on small businesses. Additionally, Jodie shares how ETA educates and advocates for its members, ensuring they adapt to and capitalize on technological advancements. Looking ahead, Jodie explores emerging trends such as artificial intelligence and biometrics, which are set to shape the future of payments. This insightful conversation offers a comprehensive view of the payments industry's landscape and the innovations driving its growth. Tune in to learn more about the strategies and technologies revolutionizing the way we make transactions.