Episode description

Is there enough empathy in the workplace? What about within your training sessions?

Over the past 18 months, empathy has been crucial to holding workplaces together. As learning and development professionals, we often lead with empathy during discussions and interactions with others. But it's often overlooked when it comes to the training content.

In this episode of The Learning Xchange, Schoox’s Matthew Brown (VP of Learning and Brand Success) explores the idea of empathy in training and the wider workplace.

Listen to this episode to find out:

• Why empathy should be a guiding force in training content
• Why L&D professionals can be too focused on box-ticking 
• How you can embed empathy in training and the workplace
• Why employees now demand more empathy in the workplace
• The questions we can ask to be more empathetic
• Why L&D can lead by example and change the workplace culture 

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