Episode description
Writing support documents is no easy feat. How do you explain technical things to non-technical users? How do you balance being concise and going into details? Today we get together with Kai Davis to interview Thomas Cannon who's deeply passionate about technical documentation and support (while being a developer by trade).
Show Notes- Freckle Time Tracking — an awesome company where Thomas works
- Edgar — social media automation tool that re-uses your best content
- Get started writing great technical docs — a dedicated guide that Thomas put together for our listeners