Episode description

Meet Alana Libertad Cortés, a product and Conversational Designer. Alana is also the CEO and co-founder of Netavox, a Spanish-focused conversational AI company. Alana's design focus ranges from IVR/IVA systems, chatbots, and software interfaces to multimodal Design.

Listen to Alana talk about her pivot into conversation design and make a case for multilingual conversational designers to help shape the future of Conversational Design by bringing their language skills and helping transform this space into a platform that includes many voices and experiences.

Season 3: Different Paths One User Experience Series showcases different experts from various roles contributing to the user experience.

--------------------------------------------------------------------

Thank you for listening! Please show your support by sharing this

episode with friends and family and remember to rate it! ⭐️ ⭐️ ⭐️ ⭐️

#helloux #conversationaldesigner # conversationdesign #multilingualconversationaldesigner