Ep 80 - Culture = Quality ''The Quality Matters Methodology Part 2''
Sep 28, 2020•19 min•Ep 80•Transcript available on Metacast Episode description
The firs step for us in understanding is to define the key words and topics. This might sound like such a glamorous method, but it provides valuable insight. For instance, the word Quality can often mean a characteristic of a product or process or even person. Where on the other hand, Quality can mean a standard of excellence. ISO 9000:2015 defines Quality as :
These are basics of a good culture. Ultimatly we see that Culture = Quality. Stay tuned as we continue to dive further into the Quality Matters Methodology.
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