Episode description
Get ready to hear all the juicy data and trends that came out of Technomic's "State of Foodservice Technology" report. Our guest, Richard Shank is the Sr. Principal & VP of Innovation at Technomic and he shares all the leading insights from the report with us.
We focus on three main pillars defining the future of restaurant tech:
1) the kitchen as the nucleus of the restaurant
2) the role of AI/ML - separating hype from reality
3) the evolution of customer loyalty programs
- Richard emphasizes that all systems, from front-of-house to back-of-house, must align with the kitchen for a smooth customer experience.
- Artificial Intelligence (AI) is not just a buzzword; it's a tool that can revolutionize the restaurant industry
- Restaurants need to innovate in the loyalty space, focusing on personalization and strategic rewards to truly engage customers.
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- Technomic: Vital Insights for the Foodservice Industry
Check out Qu's Annual State of Digital for Enterprise QSR & Fast Casual Brands