Episode description
In the latest episode of Restaurants Reinvented, Jen Kern dives deep into the current frazzled, tenuous state of POS and tackles head-first the broad misconception that “POS is Dead.”
Jen clarifies market confusion by clearly stating that POS isn’t dead but is instead going through a massive transformation and evolution.
POS is no longer the main dish, it’s the side dish.
POS is neither Hero nor Zero.
Jen articulates the current evolution of POS as simply one of many order channels stemming off a data-driven and unified foundational platform. At Qu, this is what we call the Unified Commerce Platform.
Moments to listen for:
- Why POS has become an old habit in the restaurant industry
- How POS has evolved from Main Dish to Side Dish
- Why it's critical we cease saying "POS is Dead" and instead ask "How should my POS evolve to best serve my employees and guest needs in the future?"
- How to reset your framing of POS so you and your employees can embrace it once again, for what it is now today
- What's a Data-First Commerce Platform got to do with it?
Related Episodes:
- What Does it Mean to Go “Beyond POS” – Amir Hudda, CEO of Qu (Part 3 of 3)
- How to Get Closer to Your Customer & What Does POS Have to Do with It? – Solomon Choi
- She’s a Game Changer – Kelly MacPherson
Related Articles:
Connect with Jen on LinkedIn
Check out Qu's Annual State of Digital for Enterprise QSR & Fast Casual Brands