Episode description

Josh Boshard, the COO of Savory, leads the Operations & Technology teams for their 10-brand portfolio. Since their first location in 2008, Josh + Savory have amassed a wealth of best practices that he shares openly in this episode. 

Key Moments to Listen for: 

• A solid foundation of data ownership & APIs 
• Integrating systems to drive local store performance 
• Partners must share the data 
• A/B testing best-of-breed systems 
• Growth playbooks, benchmarks, and KPIs 
• Restaurants must continually innovate and right now it’s all about AI
• State-of-the-art technology has no value without the right people
• Stick-to-it-iveness makes things happen
• Putting owners’ goals & values first

Related Episode: 

• The Future of Data Starts Here – Darien Bates
• Burn it Down & Fail Forward Fast – Justin Keenen 
• What Does it Mean to Go “Beyond POS” – Amir Hudda

Connect with Josh on LinkedIn

Learn more about Savory 

Check out Qu's Annual State of Digital for Enterprise QSR & Fast Casual Brands