Episode description
Josh Boshard, the COO of Savory, leads the Operations & Technology teams for their 10-brand portfolio. Since their first location in 2008, Josh + Savory have amassed a wealth of best practices that he shares openly in this episode.
Key Moments to Listen for:
- A solid foundation of data ownership & APIs
- Integrating systems to drive local store performance
- Partners must share the data
- A/B testing best-of-breed systems
- Growth playbooks, benchmarks, and KPIs
- Restaurants must continually innovate and right now it’s all about AI
- State-of-the-art technology has no value without the right people
- Stick-to-it-iveness makes things happen
- Putting owners’ goals & values first
Related Episode:
- The Future of Data Starts Here – Darien Bates
- Burn it Down & Fail Forward Fast – Justin Keenen
- What Does it Mean to Go “Beyond POS” – Amir Hudda
Connect with Josh on LinkedIn
Learn more about Savory
Check out Qu's Annual State of Digital for Enterprise QSR & Fast Casual Brands