Episode description

Do you want to create effective content for your eLearning solutions? Empathy mapping has enabled us to do this and we want to show you how.

In this episode Hannah asks Kim questions about how to empathy map and in turn create effective eLearning content. Hannah asks:

- What is an empathy map?

- What value does an empathy map bring to your projects?

- What are some examples of what you would record in an empathy map?

- What are the things you need to do before completing an empathy map?

- If you are completing an empathy map with a group of stakeholders, what questions or prompts do you use to get the information that you need?

- How do you use the insights from your empathy map in your instructional design process?

- What advice do you wish you received before running your first empathy mapping session?

Here are the resources mentioned:

- How to Empathy Map (YouTube video): https://youtu.be/rJVx456SYt8

- Human-centred Design Playbook: https://creatorhub.belvistastudios.com/courses/human-centred-design-playbook

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