Collectively, James Orsini has more than 30 years of finance and operations experience across a broad range of marketing and communications disciplines. Entering VaynerMedia as the Chief Integration Officer helping Gary Vaynerchuk execute his vision, James eventually... The post Ep. 17 – VaynerMedia COO James Orsini appeared first on COO Alliance .
Jul 19, 2018•44 min•Transcript available on Metacast Whether you are a writer, a chef, a podcaster, or a blogger, regardless of how you identify yourself, you are a creator. Creators want to create, and Seva is giving them the opportunity to do just that. Barrett Brooks, the COO at Seva (formerly ConvertKit), says they... The post Ep. 16 – Seva (Formerly ConvertKit) COO, Barrett Brooks appeared first on COO Alliance ....
Jul 12, 2018•43 min•Transcript available on Metacast Our guest is COO Alliance Member Erin Rand, COO at ServiceRocket. Joining to talk about the importance of process and metrics to a company is Erin Rand, the Chief Operating Officer at ServiceRocket, a company that provides exceptional training, support and utilization... The post Ep. 15 – ServiceRocket COO, Erin Rand appeared first on COO Alliance .
Jul 06, 2018•44 min•Transcript available on Metacast Our guest is COO Alliance Member Mae Steigler, COO at Organifi. It may seem difficult to achieve that fast growth if you just came from one business to another. Mae Steigler, COO of Organifi, shows it is possible as she talks about how she has helped lead the company... The post Ep. 14 – Making Fast Growth Possible with Mae Steigler appeared first on COO Alliance .
Jun 29, 2018•49 min•Transcript available on Metacast True commitment manifests in situations where the only choices left are to give up or to go on, and you still choose the latter despite the uncertainties. Being the second-in-command at Hal Elrod International, Tiffany Swineheart tells us her pivotal journey of... The post Ep. 13 – Transitioning From An Unpaid Intern To Director Of Operations with Tiffany Swineheart appeared first on COO Alliance ....
Jun 25, 2018•43 min•Transcript available on Metacast Our guest is COO Alliance Member Brittany Walters, Director of Operations at Scribe (formerly Book-in-a-Box). Spreading the vision across the company is one, while integrating a culture within is another huge aspect of getting employees motivated to work in unity.... The post Ep. 12 – Putting The Cult In Culture with Brittany Walters appeared first on COO Alliance ....
Jun 18, 2018•44 min•Transcript available on Metacast The power of influence in content marketing is immense. Not only does it help your business attract clients and create engagement, but mastering content also ensures building relationships and promoting credibility. A deep understanding of this is something we will get... The post Ep. 11 – Influencive: The Power Of Content Marketing with Clinton Senkow appeared first on COO Alliance ....
Jun 11, 2018•45 min•Transcript available on Metacast In a company or organization, the second-in-command is the yin to the CEO’s yang. They go across varying business areas and oversee the growth of the company. Gadi Shamia is an excellent example of this. As the COO of the fastest growing SaaS contact center... The post Ep. 10 – Staying in Sync with Your CEO and the Company’s Vision with Gadi Shamia appeared first on COO Alliance ....
Jun 04, 2018•41 min•Transcript available on Metacast Customer satisfaction should always be the top priority for every business. Some companies would have refund policies if they’re not able to meet the expectations of their customers. Such free pass is what makes Sumo and AppSumo competent and reliable. These... The post Ep. 09 – How Customer Satisfaction Helps Online Businesses Grow with Anton Sepetov appeared first on COO Alliance ....
May 28, 2018•48 min•Transcript available on Metacast Dealing with stress from work and the daily burdens of personal life can literally take its toll on anyone. As an outcome, most companies support work-life balance and encourage their employees to take a break and recharge. Jessica Higgins of Gapingvoid Culture Design... The post Ep. 08 – Work-Life Balance: The Importance Of Taking A Break And Recharging with Jessica Higgins appeared first on COO Alliance ....
May 21, 2018•51 min•Transcript available on Metacast to help manage membership, website, events and other activities. COO Shiv Narayanan dives into the impact of running an organization in a more decentralized manner while tackling the concept of natural hierarchies. Specializing in lowering customer acquisition costs,... The post Ep. 07 – Decentralizing Business Operations with Shiv Narayanan appeared first on COO Alliance ....
May 14, 2018•49 min•Transcript available on Metacast Our guest is COO Alliance Member Miranda Lievers, COO at Thinkific. In today’s time, companies don’t just check if applicants are excellent fit for the job and culture. They also search for the ones who are smarter than them, the leaders. That’s how... The post Ep. 06 – Building A Culture Of Feedback with Miranda Lievers appeared first on COO Alliance ....
May 07, 2018•43 min•Transcript available on Metacast Our guest today is COO Alliance Member Joe Esparraguera, COO at Lifematters. Some companies shift their hierarchy from top-down to bottom-up as a way to be more operative. The COO that supports this approach is Joe Esparraguera of Lifematters, an industry-leading... The post Ep. 05 – Operating From The Bottom Up with Joe Esparraguera appeared first on COO Alliance ....
Apr 30, 2018•40 min•Transcript available on Metacast Our guest is COO Alliance Member Rachel Pachivas, COO at Annmarie Skin Care. Rachel manages all the behind-the-scenes operations that keep the company moving along smoothly – building love and culture, product research and development, branding and style, and... The post Ep. 04 – Annmarie Skin Care: Getting Chemicals Off The Shelves And Out Of The Industry with Rachel Pachivas appeared first on COO Alliance ....
Apr 23, 2018•44 min•Transcript available on Metacast Harley Finkelstein, COO of Shopify joins us to talk about how he and Tobias Lutke worked together in building Shopify – a rapidly-growing commerce platform with over 500,000 online stores, 3,000 employees, and $46 billion in sales. Harley shares about the kind of... The post Ep. 03 – Building Shopify with Harley Finkelstein appeared first on COO Alliance .
Apr 05, 2018•44 min•Transcript available on Metacast How should you approach growing and developing people? Erik Church, COO of 1-800-GOT-JUNK? and O2E Brands, talks about how he doubled the profits of 1-800-GOT-JUNK? by focusing on his employees. Now, this full-service junk removal company has over 200 locations in... The post Ep. 02 – Growing And Developing Employees with Erik Church appeared first on COO Alliance ....
Apr 05, 2018•46 min•Transcript available on Metacast Contactually, a Customer Relationship Marketing (CRM) platform, helps professionals and companies generate more referrals and direct customers from their existing network. Tony Cappaert, the co-founder and COO of Contactually, talks about CRM and the beginnings and... The post Ep. 01 – Contactually COO, Tony Cappaert appeared first on COO Alliance .
Apr 05, 2018•38 min•Transcript available on Metacast The post EP. 00 – Cameron Herold, Founder of COO Alliance appeared first on COO Alliance .
Apr 05, 2018•16 min•Transcript available on Metacast