Clinton is joined by Launch NTT Data’s Senior Vice President of Digital Transformation Services Chris Fox to dive into their new program LEAP (Large Enterprise Acceleration Program). Launch by NTT Data is happy to present LEAP - an initiative focused on supporting your enterprise in transforming into a company that innovates smoothly. Using this program, enterprises will save 20-40% by making running the business side of things more efficiently, giving you space to innovate successfully. Clinton...
Oct 31, 2023•32 min•Ep 405•Transcript available on Metacast Nate Berent-Spillson on how to free yourself up to think about the business Are you a dissatisfied technology leader dealing with constant friction? Lucky for you Nate Berent-Spillson has written a book to help! This week, Nate joins Clinton to discuss why he wrote the book Frictionless Enterprise . He shares his insights on how to overcome structural friction and how to stop churning over the little stuff. It’s time for frictionless organizational change! Links: Frictionless Enterprise Book...
Oct 24, 2023•40 min•Ep 404•Transcript available on Metacast Gina is joined by President of Launch, Mark Orttung, and Zone To Win author Geoffrey Moore to talk about the market enterprises are currently in and what to do with it. This week, Gina and guest co-host and President of Launch, Mark Orttung, talk with Geoffrey Moore about his theory on enterprise business strategy and his book Zone to Win. Moore speaks on the four zones businesses exist in: performance, productivity, incubation, and transformation and how enterprises can get ahead and stay compe...
Oct 17, 2023•34 min•Ep 403•Transcript available on Metacast Recently Chris LoSacco started working with an architectural firm to build an art studio. This week Chris and Gina sit down to discuss everything he’s learned throughout the process - which is a lot. They talk about the parallels between software development and building in real life, from the importance of communicating expectations, to making information recommendations, to giving guidance and direction on cost implications, and Chris talks about his renewed dedication to the client, after hav...
Oct 10, 2023•32 min•Ep 402•Transcript available on Metacast Most people have experience interacting with a public sector website or app and come away feeling frustrated or confused. However, the importance of making information in the public sector accessible cannot be understated. This week our host Gina is joined by Natalie Kurz and Cathy LoDuca to discuss their work in the public sector and websites/apps that they love!
Oct 03, 2023•30 min•Ep 401•Transcript available on Metacast The word “platform” is thrown around a lot in the tech industry. What is a platform? Or better yet what is a platform way of thinking? This week NTTData’s VP of Engineering Nate Berent-Spillson joins Clinton to talk about how platforms operate and what is needed to shake things up and innovate. Using lessons from history, Nate and Clinton build a model for how large enterprises can harness disruptive shifts to create real change.
Sep 26, 2023•40 min•Ep 400•Transcript available on Metacast Great ideas should be formed around the customers' needs. This week on Catalyst Clinton is joined by NTT Data’s David Schell and Kristen Foster, the Director of Service Product Development at Trinity Industries to discuss finding and cultivating innovative product ideas within an enterprise. How wide of a net should you be casting to bring in new ideas? How do you make sure that customer’s voices are being heard? What are the big bets you should go after while making some quick wins? Kristen sha...
Sep 19, 2023•40 min•Ep 399•Transcript available on Metacast Diverse teams are often the most successful. This week on Catalyst, Clinton is joined by Paul Hlivko, Chief Experience Officer and CTO at Wellmark Blue cross and Blue Shield, to talk about his groundbreaking work on how to rethink talent strategies. He breaks down how best to pull together diverse talent to create a better environment for workers and better outcomes for the enterprise and he explains how gig talent and crowdsourcing can build a more resilient organization. Links: Open Assembly C...
Sep 12, 2023•41 min•Ep 398•Transcript available on Metacast Clinton and Danny on what satisfaction and progress looks like as a Digital Leader. This week on Catalyst, Launch by NTT DATA’s Clinton and Agile’s Danny Presten take a look at company transformations and how to improve flow through the value stream. Links: Launch by NTT Data
Sep 05, 2023•39 min•Ep 397•Transcript available on Metacast Gina and Chris on how to progress as a Product Leader whilst finding your place in a rapidly expanding company. This week on Catalyst, Launch by NTT DATA’s Chris and Gina return to catch up on the brand new world of Launch, what it means to be a Product Leader in an organization that’s quickly growing, and when to use your influence. Links: Launch by NTT Data
Aug 22, 2023•37 min•Ep 396•Transcript available on Metacast Humana’s Holly Kessinger and NTT DATA’s Robert Elliott on omnichannel strategy at large organizations Omnichannel strategy is all about combining the head and the heart. This week on Catalyst, Humana’s Holly Kessinger and NTT DATA’s Robert Elliott chat with Clinton about how to drive experience transformation at large enterprises. Holly shares her thoughts on how she approaches creating consistent customer experiences across multiple platforms for millions of people. She shares tips on how to ke...
Aug 15, 2023•38 min•Ep 395•Transcript available on Metacast Clinton is joined by Ash and Dave to chat about how having design involved early in the process sets your teams and products up for success. Design led does not mean design only. This week on Catalyst, Clinton is joined by Launch by NTT DATA’s own Dave Schell and Vectorform’s Ash Howell to talk about where design should be fitting into the big picture. Their answer - as early as possible. They share tips on how to get the design conversation started early and why time and time again their client...
Aug 08, 2023•37 min•Ep 394•Transcript available on Metacast This week on Catalyst, Launch by NTT DATA’s Clinton Bonner, Brant Beard and Robbie Elliot chat about how to ensure you’re creating and sustaining a healthy team environment. They discuss the importance of good communication and how having other life passions is pivotal to being a good leader. Links: Launch by NTT Data Brant Beard
Aug 01, 2023•41 min•Ep 393•Transcript available on Metacast The stability of large enterprises can be both a blessing and a curse. This week on Catalyst Chris Losacco is joined by NTT DATA’s Product Management Lead Jamie Bernard to talk about how large organizations can learn to innovate while still taking care of their core business. She explains the 3 horizons principle and how dedicating a small percentage of money to experimentation can help you better serve your customers and your business in the long run. Links: Diffusion of Innovation Build - Tony...
Jul 25, 2023•30 min•Ep 392•Transcript available on Metacast Intimacy isn’t a word you often associate with clients or customers. This week Launch’s Clinton Bonner, Chris Losacco and Nathan Henry chat about the term intimacy and how thinking about client relationships in terms of (professional) intimacy can actually be helpful. They share tips on how to build lasting and meaningful relationships with clients and explain how intimacy can help you get to the root of what problems actually need solving for your clients. Links: Launch by NTT Data...
Jul 18, 2023•36 min•Ep 391•Transcript available on Metacast When Catalyst host Clinton Bonner saw Per Kristian Stoveland’s recent work on Twitter, he was struck by the images. This week on the podcast, Clinton sits down with Per Kristian to hear all about how he developed his generative art collection The Harvest . Per Kristian explains what generative art actually is, how it differs from AI art, and breaks down the technologies and platforms that power his stunning work. Links: Perkwerk OpenSea OpenSea - Per Kristian Stoveland The Harvest #0 The Harvest...
Jul 11, 2023•36 min•Ep 390•Transcript available on Metacast The Postlight Podcast has undergone a few changes in the past weeks. We’re now Catalyst — the Launch by NTT DATA podcast! This week Chris and Gina chat with new co-host Clinton Bonner, VP of Marketing at Launch. They discuss the future of the show and how Launch is helping to grow the audience and scope of the podcast. The Postlight DNA is still there, with fresh new insights and exciting new guests! Links: Clinton Bonner - Twitter...
Jul 04, 2023•34 min•Ep 389•Transcript available on Metacast Exciting changes have arrived at Postlight, officially now Launch by NTT DATA! This week Chris and Gina are joined by Mark Orttung, President of Launch, as he shares how Launch brought together the best digital companies around and his own journey to leading the company. They discuss Postlight’s unique fit in the new firm and look towards an exciting future of strategizing, shipping, and scaling provocative digital experiences. Links: Launch by NTT DATA Mark Orttung Twitter Postlight Joins Launc...
Jun 27, 2023•36 min•Ep 388•Transcript available on Metacast Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the archives. We’ll have some big announcements for you soon, so stay tuned! Pop quiz: What feature only makes it onto the feature list when it’s too late? In this archived episode, Chris and Gina chat about why speed should always be top of mind when developing a digital platform. They discuss how things can slow over time and share tips...
Jun 20, 2023•24 min•Ep 387•Transcript available on Metacast Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the archives. We’ll have some big announcements for you soon, so stay tuned! What’s a good metaphor for running a business not about sports or war? Gina asked this question on Twitter some months back and got an overwhelming response. In this archived episode, Gina and Chris share the best answers that came out of this question. They expl...
Jun 13, 2023•21 min•Ep 386•Transcript available on Metacast Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the archives. We’ll have some big announcements for you soon, so stay tuned! Self-imposed deadlines are critical. They make sure that expectations are clear and met. But how do you set realistic deadlines? How do you deal with dependencies and unknown unknowns? What happens if something unforeseen pops up? In this episode from the archive...
Jun 06, 2023•27 min•Ep 385•Transcript available on Metacast Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the archives. We’ll have some big announcements for you soon, so stay tuned! Taking a vacation can feel like a luxury, but it shouldn’t be. In this episode from the archives, Chris and Gina make the case for taking time away. Not only is vacation important to unwind and de-stress, but it can also help recenter on the “why.” It turns out t...
May 30, 2023•32 min•Ep 384•Transcript available on Metacast Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the archives. We’ll have some big announcements for you soon, so stay tuned! “Move fast and break things” is a common phrase in tech, but is that the right way to go about product development? In this episode from the archives, Chris and Gina share their thoughts on when it’s okay to move fast during the product life cycle and when you sh...
May 23, 2023•29 min•Ep 383•Transcript available on Metacast Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the Postlight Podcast archives. We’ll have some big announcements for you soon, so stay tuned! In this episode, get another look into how Postlight works as Chris and Gina discuss how specific training and onboarding guidelines can restrict progress and creative approaches to project delivery. Can encouraging critical thinking lead to bet...
May 16, 2023•33 min•Ep 382•Transcript available on Metacast For every tool or system we interact with, someone behind the scenes is powering it. This week, Chris Losacco is joined by Postlight’s Head of Product Design, Natalie Kurz, to discuss why you should focus not only on customer experience but how internal teams use the software. They share tips on how to know when to redesign your internal interfaces and make the case that by helping internal teams, you can reduce turnover, reduce inefficiencies, and ultimately improve your customer experience....
May 09, 2023•34 min•Ep 381•Transcript available on Metacast Interacting with your coworkers in person can be hugely beneficial, and while nothing can fully replace it, forcing people back into the office isn't good for the business or company culture. This week Chris and Gina discuss why return-to-office mandates are misguided and share ways to create meaningful engagement for teams both in and out of the office.
May 02, 2023•30 min•Ep 380•Transcript available on Metacast There’s nothing better than crossing something off your to-do list. This week Chris and Gina reflect on which tools are best for organizing your life and your to-do list. Their conclusion — analog is best. Gina breaks down why her bullet journal is the best option for her and why digital lists will never be as effective as writing things down on paper.
Apr 25, 2023•28 min•Ep 379•Transcript available on Metacast There’s a feeling in the digital industry that working with the government is tedious due to endless bureaucracy, red tape, and too many stakeholders. As someone who worked in the public sector for years, Postlight’s Associate Director of Digital Strategy, Tait Foster, understands it better than most. This week Chris and Tait discuss the differences between working with public and private sectors and share tips on navigating software development for government stakeholders and, most importantly,...
Apr 18, 2023•31 min•Ep 378•Transcript available on Metacast Annoying pop-ups, frustrating drop-down menus that make you scroll for minutes to find your birth year, untailored targeted ads — the list of annoying UX design goes on and on. This week Chris LoSacco is joined by Postlight’s Director and Head of Product Management, Nathan Henry, to complain about bad UX. They share gripes and guidance on prioritizing user experience and how not to enrage your users. Links: Nathan Henry ESPN App...
Apr 11, 2023•33 min•Ep 377•Transcript available on Metacast The phrase “change is hard” may seem like a cliche, but it’s also true. This week Chris and Gina discuss how to manage change as Postlight navigates some changes of its own. As a leader, how much do you share with your team? Can you make it easier for them? How do you navigate people’s differing relationships with change? Chris and Gina share what they’re learning as they lead through change.
Apr 04, 2023•25 min•Ep 376•Transcript available on Metacast 
