On this week’s episode, Archana and I cover recent headlines concerning social media platform, TikTok, and the gaming provider, Epic Games. TikTok appears to have gained some additional time (now 90 days) before the US government will enforce its ban on the service. Gaming provider, Epic Games, recently made news when its game Fortnite was removed from Apple’s App Store and Google’s Play Store for violating their Terms of Service. Epic was quick to file a lawsuit claiming the tech giants were in...
Aug 18, 2020•20 min•Ep 19•Transcript available on Metacast This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, Mike sat down with our guest, Ray Hunter, the senior network consultant at Globis in the Netherlands, to talk about SatComms and the role they play in connecting users, and what effect the mass deployment of Low Earth Orbital (LEO) satellites will have on networks and service delivery. We also discuss a recent move by the US to ban financial transactions between TikTo...
Aug 10, 2020•30 min•Ep 18•Transcript available on Metacast This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, Archana and I discuss a small number of outages that hit certain regions of the globe over the past week. This includes an outage that caused a midday disruption for people trying to connect to Reddit, a weekend DNS issue at Telstra, and a Cogent outage in EMEA and NA that had the signatures of a maintenance window. We also revisit Cloudflare’s root cause analysis con...
Aug 03, 2020•10 min•Ep 17•Transcript available on Metacast On this week’s episode, I am joined by Deepak Ravi from our Dublin technical sales engineering team to discuss a recent outage at Garmin. Garmin confirmed that it was a victim of a ransomware attack, which took down several of its services including its website functions, customer support, customer facing applications, and company communications. In this episode, we walk through what we observed in the ThousandEyes platform during the time of the attack, and what the impacts were on users attemp...
Jul 28, 2020•26 min•Ep 16•Transcript available on Metacast On this week’s episode, we cover a couple of significant application-layer outages at Github and WhatsApp that occurred over the past week. Then, Archana and I do a deep-dive into a network-related outage at Cloudflare that affected the availability of its popular DNS service for approximately 30 minutes. We’ll share what we saw through our vantage points in the ThousandEyes platform, and you can read Cloudflare’s full explanation of the incident on their blog/
Jul 21, 2020•26 min•Ep 15•Transcript available on Metacast On this week’s episode, we cover a recent move by the government of India to ban many Chinese-owned applications, including TikTok, which reportedly has more than 600,000,000 downloads in India. We also talk through a two-hour-long outage at Google Cloud Platform that affected multiple of its availability zones within a single region—highlighting that availability zones may be architected differently between providers—and briefly cover outages at Slack and Comcast, too. After our review of this ...
Jul 07, 2020•21 min•Ep 14•Transcript available on Metacast This week’s episode is brought to you by the letter “O” for outages — in particular, there were a number of broadband providers, globally, that suffered localized outages this past week. After we run down our top headlines, including a satellite provider rolling out managed SD-WAN, we take a look at outages in Comcast and AT&T’s networks. Make sure you join us next week to hear from Atif Khan, CTO at Alkira, as we talk about multi-cloud networking.
Jun 29, 2020•13 min•Ep 13•Transcript available on Metacast This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, we cover a widespread T-Mobile outage that took down its cellular network for several hours and elicited a rare condemnation from the FCC. The culprit, according to the carrier, was a fiber cut—highlighting the need for redundancy and resiliency in the nation’s cellular networks. We also cover an issue with What’s App’s privacy settings that sent users scrambling to T...
Jun 22, 2020•17 min•Ep 12•Transcript available on Metacast On this week’s episode, we discuss a recent BGP-related outage at a major public cloud provider, as well as a recent announcement that Cogent Networks has rolled out RPKI in an effort to strengthen its BGP route security. We’re also joined by Kemal Sanjta, principal engineer on our customer success team and our resident expert on Internet routing and security, to chat about these events. Catch this week’s episode here to dive into BGP with us.
Jun 16, 2020•15 min•Ep 11•Transcript available on Metacast On this week’s episode of the Internet Report, I’m joined by my colleague, Michael Batchelder (aka Binky), to discuss a DNS-related service disruption that affected users trying to access Amazon.com. We also talk about a recently discovered DNS vulnerability that could leave DNS providers susceptible to DNS amplification DDoS attacks. If you’re curious about what went wrong with Amazon’s service last week and want to know more about the role of DNS and why it’s so important, don’t miss this epis...
Jun 01, 2020•22 min•Ep 10•Transcript available on Metacast Welcome back to the Internet Report! On this week’s episode, we cover our usual check-up of ISPs, cloud and collaboration app outages, and discuss several major middle-of-the-night outages that affected services from providers such as Google and Virgin Media. We’re also joined by TeleGeography’s Alan Mauldin to discuss submarine cables, terrestrial networks, international Internet infrastructure and more.
May 26, 2020•27 min•Ep 9•Transcript available on Metacast Never a dull minute on the Internet! In today’s episode, Archana and I dove into a YouTube service disruption and an (unrelated!) Google network issue in India. We also discussed Slack’s explanation of their service disruption last week, and even talked through a case out of France where an education site experienced performance issues in lock step with time-of-day usage
May 18, 2020•28 min•Ep 8•Transcript available on Metacast On this week’s episode of The Internet Report, Archana and I cover some newsworthy updates that we’ve seen over the past week. We discuss a notable Facebook SDK outage that had ripple effects on other popular services that leverage its log-in functionality, including Spotify and Tik Tok. We also discuss a blog from AWS sharing their thoughts on the JEDI contract. We’re also joined by Arash Molavi, the lead Internet researcher here at ThousandEyes. Arash shares his insight into outages we’re seei...
May 11, 2020•27 min•Ep 7•Transcript available on Metacast On this week’s episode of The Internet Report, Archana and I are thrilled to be joined by Martin Levy, who is a distinguished engineer at Cloudflare focused on BGP route security and expanding Cloudflare's global network footprint. Check out this week’s episode to hear his thoughts on BGP security, best practices such as using RPKI and some recent routing incidents. After speaking with Levy and hearing his perspective, we jump over to a discussion around some notable outages this past week, part...
May 04, 2020•34 min•Ep 6•Transcript available on Metacast In this week’s episode, Archana and I are joined by a special guest, Christian Koch, who is the head of product, cloud and ecosystem at PacketFabric. Listen in as we cover the current state of global Internet health and dive into network outage numbers across ISPs, public cloud, and collaboration platforms. This week, we saw that the overall number of outages wasn’t particularly concerning, reflecting our “new normal,” but there were a few notable outages that had far-reaching impacts. In partic...
Apr 27, 2020•29 min•Ep 5•Transcript available on Metacast Apr 20, 2020•27 min•Ep 4•Transcript available on Metacast In this week’s episode, Archana and I welcomed David Belson (@dbelson) of the Internet Society. We got to discuss some rather good news -- overall outage events are down more than 40% globally, and more than 44% in the U.S. after a several-week-long spike in events. We very well may be looking at our ‘new normal’.
Apr 13, 2020•34 min•Ep 3•Transcript available on Metacast It was yet another eventful week on the Internet, folks. In this week’s episode of The Internet Report, Archana and I discuss the latest figures around global Internet performance, noting that, despite an elevation in outages last month, the Internet is holding up well. ISP outages declined slightly in the U.S. and globally last week, but that wasn’t the case for UCaaS providers, who had a particularly rough time last week, especially in the United States. There was also a fairly large BGP route...
Apr 07, 2020•31 min•Ep 2•Transcript available on Metacast Over the past month, ThousandEyes has been flooded with questions about how the Internet is holding up given the extra strain it’s been under with the sudden influx of remote workers, remote schoolers, and overall increased use due to COVID-19 related self-isolating and shelter in place orders. We’ve put out blogs and have conducted executive, media and analyst briefings. Network World and the IDG family of publications have even started publishing our data on a weekly basis to keep its readers ...
Mar 30, 2020•20 min•Ep 1•Transcript available on Metacast 
