In this week’s podcast I give you some insights on HR tech in 2025, perspectives on jobs, and what you’ll be dealing with in 2025. We just had two weeks of HR Tech announcements and next week you’ll see a big one from us! (The biggest product announcement in my career, to be a little hyberbolic!). Topics include: the verticalization of AI, whey OpenAI will compete with Microsoft, how agents will change our jobs, and the implications of the low unemployment rate on pay equity, DEI, talent density...
Oct 05, 2024•19 min•Transcript available on Metacast Aimbridge manages 1100 hotels around the US and employs more than 45,000 employees. In this podcast, Conrad Riddle, VP of HR Shared Services at Aimbridge Hospitality, discusses how the company empowers employees (“Uberizing the Workforce”) and delivers a flexible, highly engaged workforce with dynamic workforce scheduling. The company leverages UKG Workforce Management to give employees a centralized app that lets an employee manage their schedule dynamically. As you’ll hear, Ambridge employees ...
Oct 02, 2024•21 min•Transcript available on Metacast In this week’s podcast I go through the 30 HR Technology AI Trailblazers in some detail. You’ll hear about all the companies in the Trailblazer Report , as well as some of my personal thoughts on their leadership teams, centers of innovation, and differentiating capabilities. My keynote at HR Tech was 75 minutes long and you can hear it or get access to the materials if you join our corporate membership (or come back to HR Tech 2025 next March !). For those of you in Europe, I will be speaking a...
Sep 27, 2024•45 min•Transcript available on Metacast This podcast details what Workday’s new AI platform, Workday Illuminate , and also describes Workday’s momentum coming out of Rising. I also discuss why Salesforce slams Microsoft, the new tsunami of Agents, including Microsoft, Salesforce (who is charging $2 per conversation), SAP, Workday, UKG, ServiceNow, and others. I also discuss the near-term job disruption we’re seeing from Agents and what you should do to prepare. Then I discuss the strikes at Boeing and why “grow...
Sep 20, 2024•24 min•Transcript available on Metacast This podcast details what Workday’s new AI platform, Workday Illuminate , and also describes Workday’s momentum coming out of Rising. I also discuss why Salesforce slams Microsoft, the new tsunami of Agents, including Microsoft, Salesforce (who is charging $2 per conversation), SAP, Workday, UKG, ServiceNow, and others. I also discuss the near-term job disruption we’re seeing from Agents and what you should do to prepare. Then I discuss the strikes at Boeing and why “growth at any cost” is such ...
Sep 20, 2024•24 min•Transcript available on Metacast In our latest WhatWorks podcast, Samantha Garvie , HR Safety and Compliance Director at Rowley’s Wholesale, speaks with Kathi Enderes from The Josh Bersin Company. Rowley’s Wholesale , a Michigan-based distributor of automotive and industrial products, has been in business for over 100 years and is currently in its third generation of ownership. With 125+ employees across three locations, the company utilizes UKG-Ready for its HRIS system, covering benefits, timekeeping, payroll, suc...
Sep 18, 2024•21 min•Transcript available on Metacast In our latest WhatWorks podcast, Samantha Garvie , HR Safety and Compliance Director at Rowley’s Wholesale, speaks with Kathi Enderes from The Josh Bersin Company. Rowley’s Wholesale , a Michigan-based distributor of automotive and industrial products, has been in business for over 100 years and is currently in its third generation of ownership. With 125+ employees across three locations, the company utilizes UKG-Ready for its HRIS system, covering benefits, timekeeping, payroll, succession plan...
Sep 18, 2024•21 min•Transcript available on Metacast This week Klarna, a buy-now pay-later company in Sweden, announced plans to terminate its Workday and Salesforce relationships and build it themselves. A bunch of tech pundits are big fans, but I have my doubts. As you’ll hear in the podcast, many big companies (much bigger than Klarna) have tried this, only to retreat to vendor solutions. And I do question the business strategy of putting high-powered engineering talent on commodity-like products like HCM and CRM. Obviously AI is getting ...
Sep 13, 2024•19 min•Transcript available on Metacast This week Klarna, a buy-now pay-later company in Sweden, announced plans to terminate its Workday and Salesforce relationships and build it themselves. A bunch of tech pundits are big fans, but I have my doubts. As you’ll hear in the podcast, many big companies (much bigger than Klarna) have tried this, only to retreat to vendor solutions. And I do question the business strategy of putting high-powered engineering talent on mature, enterprise products like HCM and CRM. Obviously AI is getting sm...
Sep 13, 2024•19 min•Transcript available on Metacast Agentic AI is the next big wave in AI, where AI systems and chatbots can take actions on our behalf. These agents can perform tasks such as composing emails, creating documents, building courses, and even recruiting. They can be seen as virtual employees or teammates that can be trained and managed. These agents will change the technology landscape and the stack of tools in our organizations. They will require onboarding, training, and governance to ensure they are effective and secure. And Agen...
Sep 06, 2024•20 min•Transcript available on Metacast Agentic AI is the next big wave in AI, where AI systems and chatbots can take actions on our behalf. These agents can perform tasks such as composing emails, creating documents, building courses, and even recruiting. They can be seen as virtual employees or teammates that can be trained and managed. These agents will change the technology landscape and the stack of tools in our organizations. They will require onboarding, training, and governance to ensure they are effective and secure. And Agen...
Sep 06, 2024•20 min•Transcript available on Metacast In this podcast I discuss the ever-changing role of Labor in our economy, our companies, and our own personal lives. The word “labor” is really an old-fashioned idea, but we still have the US holiday, so I wanted to unpack what it now means. As you’ll learn Labor Day is a time to think about hiring, pay, development, and diversity as well as productivity, labor unions, the impact of tips and income inequality, and the enormous role of HR as an ombudsman between “laborR...
Aug 30, 2024•20 min•Transcript available on Metacast In this podcast I discuss the ever-changing role of Labor in our economy, our companies, and our own personal lives. The word “labor” is really an old-fashioned idea, but we still have the US holiday, so I wanted to unpack what it now means. As you’ll learn Labor Day is a time to think about hiring, pay, development, and diversity as well as productivity, labor unions, the impact of tips and income inequality, and the enormous role of HR as an ombudsman between “labor” and “management.” And yes,...
Aug 30, 2024•20 min•Transcript available on Metacast In this WhatWorks podcast I interview Andy Bradshaw, the CEO of SHL . SHL is one of the world’s largest psychometric assessment vendors, bringing together psychology, skills assessment, and other forms of measurement to identify the capabilities, and potential of an individual at work. These highly scientific assessments are widely used for pre-hire screening, job-fit analysis, development planning, leadership development, and succession planning. But in a world of AI, where large HR platf...
Aug 28, 2024•23 min•Transcript available on Metacast In this WhatWorks podcast I interview Andy Bradshaw, the CEO of SHL . SHL is one of the world’s largest psychometric assessment vendors, bringing together psychology, skills assessment, and other forms of measurement to identify the capabilities, and potential of an individual at work. These highly scientific assessments are widely used for pre-hire screening, job-fit analysis, development planning, leadership development, and succession planning. But in a world of AI, where large HR platforms a...
Aug 28, 2024•23 min•Transcript available on Metacast In this week’s podcast I describe the HR Career Navigator and the role of HR skills and capabilities in HR and business transformation. Then, as we approach HR Tech season, I give you my three steps to evaluating HR Tech vendors. Additional Information Introducing The HR Career Navigator Why Is It So Hard To Be A Chief HR Officer (CHRO)? Research Shows That High Growth Large Companies Have Distinct HR Skills...
Aug 23, 2024•16 min•Transcript available on Metacast In this week’s podcast I describe the HR Career Navigator and the role of HR skills and capabilities in HR and business transformation. Then, as we approach HR Tech season, I give you my three steps to evaluating HR Tech vendors. Additional Information Introducing The HR Career Navigator Why Is It So Hard To Be A Chief HR Officer (CHRO)? Research Shows That High Growth Large Companies Have Distinct HR Skills...
Aug 23, 2024•16 min•Transcript available on Metacast This week I recap the idea of a “Corporate Learning Architecture” and give you some of my historic perspectives on why this is so important in the age of AI. A Learning Architecture is a constrained approach to corporate L&D that gives employees a clear and memorable approach to learning, and also gives you the “freedom within a framework” to use AI without creating chaos. We are in the middle of deep interviews, case studies, and vendor research on the impact of AI o...
Aug 17, 2024•35 min•Transcript available on Metacast This week I recap the idea of a “Corporate Learning Architecture” and give you some of my historic perspectives on why this is so important in the age of AI. A Learning Architecture is a constrained approach to corporate L&D that gives employees a clear and memorable approach to learning, and also gives you the “freedom within a framework” to use AI without creating chaos. We are in the middle of deep interviews, case studies, and vendor research on the impact of AI on L&D, so as I discu...
Aug 17, 2024•35 min•Transcript available on Metacast In this episode, Susan Podlogar , former CHRO at MetLife, talks with Kathi Enderes about the transformative impact of an AI-based talent marketplace (powered by Gloat ). You’ll learn what a talent marketplace is, how to implement, and why these solutions are rapidly growing around the world. Podlogar explains how they implemented this solution and how it unleashes energy for individuals and the organization. MetLife’s talent marketplace democratizes access to projects, mentoring, and...
Aug 09, 2024•23 min•Transcript available on Metacast In this episode, Susan Podlogar , former CHRO at MetLife, talks with Kathi Enderes about the transformative impact of an AI-based talent marketplace (powered by Gloat ). You’ll learn what a talent marketplace is, how to implement, and why these solutions are rapidly growing around the world. Podlogar explains how they implemented this solution and how it unleashes energy for individuals and the organization. MetLife’s talent marketplace democratizes access to projects, mentoring, and roles, fost...
Aug 09, 2024•23 min•Transcript available on Metacast The NYT published an article explaining how hard it is to be an HR professional. “The job has become an exasperating ordeal. People hate us .” While many people don’t know this, HR is a complex, difficult, and highly strategic profession. And given that HR professionals are caught between leadership and employees, it can often be very frustrating. Despite the challenges, HR is more important than ever. I hope this podcast (and the NYT article) is an inspiration for HR professio...
Aug 05, 2024•16 min•Transcript available on Metacast The NYT published an article explaining how hard it is to be an HR professional. “The job has become an exasperating ordeal. People hate us .” While many people don’t know this, HR is a complex, difficult, and highly strategic profession. And given that HR professionals are caught between leadership and employees, it can often be very frustrating. Despite the challenges, HR is more important than ever. I hope this podcast (and the NYT article) is an inspiration for HR professionals to build your...
Aug 05, 2024•16 min•Transcript available on Metacast In this conversation, I discuss three main topics: the battle in the enterprise chatbot space, the transformation of talent acquisition, and the new “sticky” state of the job market. How to make sense of enterprise AI Copilots? Workday and Salesforce team up, Apple Intelligence is coming, how do you make sense of it all? In talent acquisition, there is a shift from a thin model focused on speed and efficiency to a thick model focused on growth and strategic decision-making (Systemic ...
Aug 01, 2024•24 min•Transcript available on Metacast In this conversation, I discuss three main topics: the battle in the enterprise chatbot space, the transformation of talent acquisition, and the new “sticky” state of the job market. How to make sense of enterprise AI Copilots? Workday and Salesforce team up, Apple Intelligence is coming, how do you make sense of it all? In talent acquisition, there is a shift from a thin model focused on speed and efficiency to a thick model focused on growth and strategic decision-making (Systemic Talent Acqui...
Aug 01, 2024•24 min•Transcript available on Metacast In this podcast I summarize a series of high-level meetings I’ve had with HR leaders in the EU, where companies are very focused on preparing for tectonic shifts in employee expectations, skills, and work rules. While articles and podcasts continue to talk about “the future of work,” I believe that narrative is over. The industrial work model has ended and the future has arrived, and I describe it clearly in this episode. Takeaways The industrial model of work is decomposing, a...
Jul 26, 2024•28 min•Transcript available on Metacast In this podcast I summarize a series of high-level meetings I’ve had with HR leaders in the EU, where companies are very focused on preparing for tectonic shifts in employee expectations, skills, and work rules. While articles and podcasts continue to talk about “the future of work,” I believe that narrative is over. The industrial work model has ended and the future has arrived, and I describe it clearly in this episode. Takeaways The industrial model of work is decomposing, and the traditional...
Jul 26, 2024•28 min•Transcript available on Metacast Today I broadcast again from Ireland, where I discuss why I disagree with SHRM’s position on DEI, how DEI is undermined and why it remains important, the unfortunate decline in civility in the American workplace, and how we afford the $2 Trillion investments in #AI. (Read our research report Elevating Equity to understand the real-world business case for DEI and pay equity.) Keywords DEI, equity, fairness, civility, values at work, political discourse, ROI of AI, SHRM Takeaways Equity is a...
Jul 19, 2024•26 min•Transcript available on Metacast Today I broadcast again from Ireland, where I discuss why I disagree with SHRM’s position on DEI, how DEI is undermined and why it remains important, the unfortunate decline in civility in the American workplace, and how we afford the $2 Trillion investments in #AI. (Read our research report Elevating Equity to understand the real-world business case for DEI and pay equity.) Keywords DEI, equity, fairness, civility, values at work, political discourse, ROI of AI, SHRM Takeaways Equity is a cruci...
Jul 19, 2024•26 min•Transcript available on Metacast In this podcast I discuss the recent layoffs at UKG and Intuit and how AI played a role quite different than we expected. In both cases the CEOs tell us that AI is the future and that they need large amounts of capital to invest in this new capability, thus they are “pre-replacing” human capital with technology. In addition to this, as I discuss, both companies (Intuit in some detail) describe how “underperformers” were the first to go. So these are somewhat strategic mov...
Jul 13, 2024•15 min•Transcript available on Metacast 
