This is the inaugural podcast in our new WhatWorks Series, focused on stories and case studies of the world’s most interesting and creative HR teams. In this podcast, Kathi Enderes, SVP and Global Analyst, interviews Allan Calonge , CHRO, and Levi Loverkamp , Chief Workforce Planning Officer, describe how Bon Secours Mercy Health’s systemic HR integrates cross-functional collaboration, data-driven decisions, and career pathways through a partnership with Guild. Led by CHRO Joe Gage, ...
Jul 08, 2024•20 min•Transcript available on Metacast This is the inaugural podcast in our new WhatWorks Series, focused on stories and case studies of the world’s most interesting and creative HR teams. In this podcast, Kathi Enderes, SVP and Global Analyst, interviews Allan Calonge , CHRO, and Levi Loverkamp , Chief Workforce Planning Officer, describe how Bon Secours Mercy Health’s systemic HR integrates cross-functional collaboration, data-driven decisions, and career pathways through a partnership with Guild. Led by CHRO Joe Gage, the HR team ...
Jul 08, 2024•20 min•Transcript available on Metacast In this podcast I discuss the four huge transformations taking place in corporate learning & development, all driven by AI. Join me in the discussion here and you can learn more in The Josh Bersin Academy , where we just launched our AI in HR Course and two mobile-learning micro-courses on AI use cases and Generative AI best-practices. Outline: The learning and development industry is going through a significant reinvention driven by AI and other emerging technologies. AI is disrupting the t...
Jul 06, 2024•22 min•Transcript available on Metacast In this podcast I discuss the four huge transformations taking place in corporate learning & development, all driven by AI. Join me in the discussion here and you can learn more in The Josh Bersin Academy , where we just launched our AI in HR Course and two mobile-learning micro-courses on AI use cases and Generative AI best-practices. Outline: The learning and development industry is going through a significant reinvention driven by AI and other emerging technologies. AI is disrupting the t...
Jul 06, 2024•22 min•Transcript available on Metacast In this podcast I walk through a few of the findings from our CHRO Insights® research, explaining why the CHRO role has become more complex and difficult than ever. This podcast episode discusses the challenges, issues, drivers, success factors, and derailers of being a head of HR or CHRO. I share early insights from a massive research project that studied 47,000 heads of HR from various industries and sectors. The research reveals that many CHROs did not come from their own company, indicating ...
Jul 01, 2024•19 min•Transcript available on Metacast In this podcast I walk through a few of the findings from our CHRO Insights® research, explaining why the CHRO role has become more complex and difficult than ever. This podcast episode discusses the challenges, issues, drivers, success factors, and derailers of being a head of HR or CHRO. I share early insights from a massive research project that studied 47,000 heads of HR from various industries and sectors. The research reveals that many CHROs did not come from their own company, indicating ...
Jul 01, 2024•19 min•Transcript available on Metacast Arist , a fascinating new company in corporate learning, is reinventing how we develop, deliver, and consume content. And yes, these guys are bringing Autonomous Learning to companies today, in a very special format. In this podcast I interviewed Michael Ioffe, Ryan Laverty, and Maxine Anderson, the three founders. Not only is the technology fascinating, this is also an example of how a strong, integrated management team can build a business quickly. Arist was founded in 2019 and is quickly beco...
Jun 29, 2024•28 min•Transcript available on Metacast Arist , a fascinating new company in corporate learning, is reinventing how we develop, deliver, and consume content. And yes, these guys are bringing Autonomous Learning to companies today, in a very special format. In this podcast I interviewed Michael Ioffe, Ryan Laverty, and Maxine Anderson, the three founders. Not only is the technology fascinating, this is also an example of how a strong, integrated management team can build a business quickly. Arist was founded in 2019 and is quickly beco...
Jun 29, 2024•28 min•Transcript available on Metacast In this episode I explain what’s happening in the Chatbot or “Intelligent Agent” market as vendors produce Copilots and we start to figure out how they’ll work together. I discuss our own plans for Galileo and explain how SAP Joule is partnering with Microsoft to integrate these agents. It’s early days and vendors like ServiceNow, Workday, and others are actively working here. Then I give you some insights on our massive new research program in corporate L&D. Ye...
Jun 21, 2024•20 min•Transcript available on Metacast In this episode I explain what’s happening in the Chatbot or “Intelligent Agent” market as vendors produce Copilots and we start to figure out how they’ll work together. I discuss our own plans for Galileo and explain how SAP Joule is partnering with Microsoft to integrate these agents. It’s early days and vendors like ServiceNow, Workday, and others are actively working here. Then I give you some insights on our massive new research program in corporate L&D. Yes, AI is the big disruptor hit...
Jun 21, 2024•20 min•Transcript available on Metacast In this podcast I describe the new, transformed role of HR Business Partner. This pivotal position, which was defined 25+ years ago as an “HR Generalist,” has now become pivotal to a company’s successful people strategy. If you want to learn more, check out our most popular course in the Josh Bersin Academy, the HR Consulting Masterclass , or call us for advice. Of all the things we deal with in business, none are as important as having the right level of management, leadership...
Jun 14, 2024•22 min•Transcript available on Metacast In this podcast I describe the new, transformed role of HR Business Partner. This pivotal position, which was defined 25+ years ago as an “HR Generalist,” has now become pivotal to a company’s successful people strategy. If you want to learn more, check out our most popular course in the Josh Bersin Academy, the HR Consulting Masterclass , or call us for advice. Of all the things we deal with in business, none are as important as having the right level of management, leadership, and HR expertise...
Jun 14, 2024•22 min•Transcript available on Metacast Globalization Partners (G-P), a company specializing in global employer of record services (EOR), discusses the complexities and opportunities in the global employment market. They emphasize the importance of compliance, automation, and the human touch in their approach. In this podcast I interview Nicole Sahin, Founder and CEO, and Nat Nataranjan, Chief Product Officer. The EOR space is massive: including providers like G-P, Deel, Oyster, Remote, Papaya Global, Rippling, and others. In this int...
Jun 05, 2024•23 min•Transcript available on Metacast Globalization Partners (G-P), a company specializing in global employer of record services (EOR), discusses the complexities and opportunities in the global employment market. They emphasize the importance of compliance, automation, and the human touch in their approach. In this podcast I interview Nicole Sahin, Founder and CEO, and Nat Nataranjan, Chief Product Officer. The EOR space is massive: including providers like G-P, Deel, Oyster, Remote, Papaya Global, Rippling, and others. In this int...
Jun 05, 2024•23 min•Transcript available on Metacast Given this week’s political news, I wanted to share my thoughts on “Citizenship,” the way we as employees and individuals work together to help our company and our society make decisions the benefit everyone. We live in a world of shatteringly fast change, with two global wars, a rising sense of mistrust of political systems, and enormous changes to our working and family lives. Despite all this change, and the difficult decisions we must make, there is a process for continuous...
Jun 01, 2024•22 min•Transcript available on Metacast Given this week’s political news, I wanted to share my thoughts on “Citizenship,” the way we as employees and individuals work together to help our company and our society make decisions the benefit everyone. We live in a world of shatteringly fast change, with two global wars, a rising sense of mistrust of political systems, and enormous changes to our working and family lives. Despite all this change, and the difficult decisions we must make, there is a process for continuous improvement. And ...
Jun 01, 2024•22 min•Transcript available on Metacast This week, coming off our amazing Irresistible 2024 conference, I recap what we learned and discuss the evolution of enterprise talent intelligence. I explain the Skyhive-Cornerstone deal, update you on SAP and Workday’s AI efforts, and give you a preview of what’s going to happen as we get our hands on OpenAI GPT4o (Omni). Next year’s Irresistible will be May 19-22, 2025 so put it on your calendar. And if you’re ready to revolutionize your HR team and entire HR function,...
May 24, 2024•27 min•Transcript available on Metacast This week, coming off our amazing Irresistible 2024 conference, I recap what we learned and discuss the evolution of enterprise talent intelligence. I explain the Skyhive-Cornerstone deal, update you on SAP and Workday’s AI efforts, and give you a preview of what’s going to happen as we get our hands on OpenAI GPT4o (Omni). Next year’s Irresistible will be May 19-22, 2025 so put it on your calendar. And if you’re ready to revolutionize your HR team and entire HR function, Galileo is now fully av...
May 24, 2024•27 min•Transcript available on Metacast In this podcast I discuss Microsoft’s exciting new internal skills strategy, with a focus on Viva Skills, the role of the Microsoft Copilot, and how Microsoft is “inventing new products for HR” as Customer Zero. Customer Zero is Microsoft’s way of “eating their own dogfood” and making sure their new products are well designed before the hit the streets. Video version of podcast: https://youtu.be/6VuOYUBT2KA Takeaways Microsoft is a role model for HR, with an i...
May 17, 2024•21 min•Transcript available on Metacast In this podcast I discuss Microsoft’s exciting new internal skills strategy, with a focus on Viva Skills, the role of the Microsoft Copilot, and how Microsoft is “inventing new products for HR” as Customer Zero. Customer Zero is Microsoft’s way of “eating their own dogfood” and making sure their new products are well designed before the hit the streets. Video version of podcast: https://youtu.be/6VuOYUBT2KA Takeaways Microsoft is a role model for HR, with an innovative and experimental approach....
May 17, 2024•21 min•Transcript available on Metacast Today’s podcast, recorded in Vegas after a series of conferences (ServiceNow Knowledge and Unleash), talks all about how ServiceNow is making a major play to dominate the space and how Enterprise Talent Intelligence is going mainstream. I also discuss what we covered in our AI in HR workshop and how to evaluate the massive number of tools are coming (including Galileo® from us). I also give you my thoughts about why Business Insider was a bit unfair to Workday and how the HCM market will s...
May 09, 2024•26 min•Transcript available on Metacast Today’s podcast, recorded in Vegas after a series of conferences (ServiceNow Knowledge and Unleash), talks all about how ServiceNow is making a major play to dominate the space and how Enterprise Talent Intelligence is going mainstream. I also discuss what we covered in our AI in HR workshop and how to evaluate the massive number of tools are coming (including Galileo® from us). I also give you my thoughts about why Business Insider was a bit unfair to Workday and how the HCM market will soon ch...
May 09, 2024•26 min•Transcript available on Metacast This conversation explores the concept of employee experience and its evolution from employee engagement. The case studies of the BBC and Schiphol Airport demonstrate innovative approaches to creating inspiring employee experiences. The discussion emphasizes the operational aspects of employee experience, including training, inclusion, belonging, pay, and benefits. It also introduces the concept of employee activation, where employees are empowered to make local changes to improve their work exp...
May 03, 2024•27 min•Transcript available on Metacast This conversation explores the concept of employee experience and its evolution from employee engagement. The case studies of the BBC and Schiphol Airport demonstrate innovative approaches to creating inspiring employee experiences. The discussion emphasizes the operational aspects of employee experience, including training, inclusion, belonging, pay, and benefits. It also introduces the concept of employee activation, where employees are empowered to make local changes to improve their work exp...
May 03, 2024•27 min•Transcript available on Metacast Microsoft’s Co-Pilot, powered by AI, is being widely used by Fortune 500 companies and has become the largest and most prevalent corporate AI tool in the world. A research report by CompTIA shows that 94% of professional users have used some form of AI, including Microsoft’s Co-Pilot. The company is deploying AI at a massive scale, which is improving productivity and saving users hours per day. And there’s more. The integration of AI into enterprise applications, such as Workda...
Apr 26, 2024•27 min•Transcript available on Metacast Microsoft’s Co-Pilot, powered by AI, is being widely used by Fortune 500 companies and has become the largest and most prevalent corporate AI tool in the world. A research report by CompTIA shows that 94% of professional users have used some form of AI, including Microsoft’s Co-Pilot. The company is deploying AI at a massive scale, which is improving productivity and saving users hours per day. And there’s more. The integration of AI into enterprise applications, such as Workday and SAP, is tran...
Apr 26, 2024•27 min•Transcript available on Metacast This week I attended the Workday Innovation Summit and there’s a lot to discuss. Having just celebrated its 19th birthday, the company is embarking on a major transformation. And it’s not just product innovation that’s happening, the company is greatly expanding its business model. Additional Information Workday Innovation Summit: What’s New and Workday’s AI Architecture Enterprise AI At Work: The Talent Intelligence Primer Will Chatbots Take Over HR Tech? Paradox Sets The Pace. The ...
Apr 19, 2024•25 min•Transcript available on Metacast This week I attended the Workday Innovation Summit and there’s a lot to discuss. Having just celebrated its 19th birthday, the company is embarking on a major transformation. And it’s not just product innovation that’s happening, the company is greatly expanding its business model. Additional Information Workday Innovation Summit: What’s New and Workday’s AI Architecture Enterprise AI At Work: The Talent Intelligence Primer Will Chatbots Take Over HR Tech? Paradox Sets The Pace. The Labor Market...
Apr 19, 2024•25 min•Transcript available on Metacast In this podcast I discuss the rapid, unprecedented changes taking place in corporate L&D, and how we have to rethink our entire training strategies. Not only is AI radically changing the landscape, we also have to rethink how we blend training solutions with knowledge management and legacy content too. In many ways this is the dawn of a new era in L&D! Additional Information The $340 Billion Corporate Learning Industry Is Poised For Disruption How To Take A Pragmatic (and winning) Approa...
Apr 13, 2024•23 min•Transcript available on Metacast In this podcast I discuss the rapid, unprecedented changes taking place in corporate L&D, and how we have to rethink our entire training strategies. Not only is AI radically changing the landscape, we also have to rethink how we blend training solutions with knowledge management and legacy content too. In many ways this is the dawn of a new era in L&D! Additional Information The $340 Billion Corporate Learning Industry Is Poised For Disruption How To Take A Pragmatic (and winning) Approa...
Apr 13, 2024•23 min•Transcript available on Metacast 
