In this episode of Talking HealthTech, host Peter Birch speaks with Kristen Low , the National Billing Manager at Lumus Imaging about the importance of routine, effective troubleshooting, and early issue identification in healthcare technology. She explains how the adoption of mPower Clinical Analytics from Nuance has revolutionised billing processes at Lumus Imaging, a private radiology provider with over 130 sites nationally. Kristen also shares the advantages of involving frontlin...
Nov 10, 2024•43 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Aileen Lai, the CEO of HealthBeats, Susi Tegen from the National Rural Health Alliance (NRHA), and Melanie Molluso from Echuca Regional Health. They explore the challenges of rural healthcare in Australia, the impact of technology such as remote monitoring, and the evolving role of nurse practitioners. This episode was recorded during the 17th National Rural Health Conference in Perth, Australia, and captures key con...
Nov 07, 2024•34 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Roy Hazelwood, the Manager of the Customer Contact Centre at Anglicare. They discuss the challenges and strategies in centralising customer contacts, the role of Genesys technology in enhancing service delivery, and training methods to equip staff for handling stress and complex customer needs. This episode was recorded during the Xperience event hosted by Genesys in Sydney. Key Takeaways: Centralising customer contacts at Angli...
Nov 05, 2024•13 min•Transcript available on Metacast In this episode of Talking HealthTech, host Sophie Turner speaks with Jayne Thompson, the Chief Product Officer of MediRecords, Tim Pegler, the Senior Business Development Manager at MediRecords, and Alison Sayer, the CEO of Homeless Healthcare. The conversation explores the intersection of digital health technology and services for vulnerable communities, exploring how MediRecords' innovative solutions, including their new admissions module, support the critical work being done by Homeles...
Nov 03, 2024•24 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Stacey Clifford and Søren Rasmussen from Dedalus about the critical role of technology in enhancing prehospital care. Stacey Clifford, with 26 years of clinical operations experience and digital health transformation expertise, and Søren Rasmussen, a product manager with 22 years in medical systems, discuss the challenges and solutions in prehospital care, focusing on ambulance ramping and the use of Dedalus' amPHI ambulance ele...
Oct 31, 2024•52 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Jenny Reichard, Senior Industry Executive for Healthcare, Julian Tass, Solutions Consultant, and Tim Deveson, Account Director for Healthcare, all from Genesys, about the critical role of modern communication platforms in healthcare. The discussion, recorded during the Talking HealthTech Winter Summit 2024, focuses on transitioning from outdated communication methods to digital-first platforms, patient engagement, and the future...
Oct 28, 2024•30 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Angie Bass, Executive Vice President at Velatura Public Benefit Corporation, James Agnew, CTO of Smile Digital Health, and Farhoud Salimi, CTO of Telstra Health. The discussion covers health equity, interoperability, and how technology and policy are shaping the future of connected care. They explore data governance, AI, consumer-driven healthcare, and all the associated challenges and opportunities. Key Takeaways He...
Oct 24, 2024•45 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Alex Swan, Senior Systems Engineer, and Julanne Saltiel, Head of Services, ANZ, both from Extreme Networks, about the critical role of networks in healthcare. They discuss automation’s importance, network maintenance, security, and adapting to technological changes for enhanced network management. This episode was recorded during the Talking HealthTech Winter Summit 2024. Key Takeaways 🤖 Automation's Importance : Automation red...
Oct 21, 2024•30 min•Transcript available on Metacast In this episode of Talking HealthTech, host Sophie Turner speaks with Jamie Chew, Co-Founder and Chief Operating Officer of i-scribe, about the integration of medical AI in clinical settings to enhance patient care and reduce clinician burnout. Key Takeaways: Journey to Ophthalmology and Medical AI: Jamie shares his journey to becoming an ophthalmologist and how his interest in technology led him to explore AI’s potential in medical applications, particularly in reducing the burden of admi...
Oct 17, 2024•24 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Paul Beraldo, Private Health Digitalisation Manager, and Steven Parrish, Chief Medical Information Officer from Dedalus. The discussion explores the necessity and impact of Electronic Medical Record (eMR) systems in modern healthcare settings, addressing challenges and opportunities in the Australian and New Zealand markets. This episode was recorded during the Talking HealthTech Winter Summit held on the 29th of August 2024. Ke...
Oct 14, 2024•34 min•Transcript available on Metacast In this episode of Talking HealthTech, host Regina Akacich speaks with Chris Smeed, CEO and co-founder of Cubiko , about the evolution of their practice intelligence platform, the implementation of CPD modules, and their recent expansion into dental analytics. They discuss the origins of Cubiko, feedback from general practices, and the new challenges and opportunities in dental data analytics. Key Takeaways Cubiko's Evolution: User feedback has been instrumental in Cubiko's growth from a practic...
Oct 10, 2024•25 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Ravi Carothers , Head of Health Fund Relations and Revenue at Healthe Care Australia, Nicole Payne , Head of Transformation of Revenue Cycle Management at Healthscope, and Chris Mitchell , Chief Information and Digital Officer at Hunter New England Local Health District about clinical coding workforce shortages and the role of digitising medical records in addressing this issue. This episode was recorded live at the Talking Heal...
Oct 07, 2024•33 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Tara Mahoney, VP of Healthcare Practice, and Jenny Reichard, Senior Industry Executive - Healthcare, both at Genesys. They discuss the challenges and opportunities at the intersection of technology and healthcare. Key topics include enhancing patient engagement through AI and digital platforms, reducing administrative burdens, and integrating technology into fragmented healthcare systems, focusing on the Australian landscape. Th...
Oct 03, 2024•20 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Leanne Anderson , Chief Clinical Information Officer at Data Capture Experts , Katrina Neav e, Manager of Loddon Mallee Virtual Care Office at Bendigo Health , and Craig Simmonds, CEO and Founder of Propell . The discussion revolves around the implementation and benefits of a regional virtual care strategy, particularly focusing on the Loddon Mallee region’s collaborative approach to health services and technology integration. T...
Sep 30, 2024•31 min•Transcript available on Metacast In this episode of Talking HealthTech, host Nathan Moore speaks with Peter Catt, Director of Quantum & AI at Virtual Blue Limited, about the role of AI and quantum technologies in transforming patient engagement and clinic operations. They discuss Virtual Blue's solutions like Smart Engage and Neural Insights for Clinic Operations (NICO) and dive deep into how these applications enhance healthcare efficiency and patient interaction. Key Takeaways Smart Engage: A conversational AI solution pr...
Sep 26, 2024•28 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024. Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion. The discussion covers the importance of healthtech integration, consumer needs, standardisa...
Sep 23, 2024•32 min•Transcript available on Metacast In this episode of Talking HealthTech, host Regina Akacich speaks with Lynette Reeves , Behaviour Change Specialist at Miroma Project Factory , and Professor Kim Delbaere , Senior Principal Research Scientist at Neuroscience Research Australia. They explore the development of health technology for older adults, focusing on gamification, human-centred design, and balancing personalised care with standardised protocols. Key Takeaways Flexibility in Product Development: There is a need to adapt hea...
Sep 19, 2024•41 min•Transcript available on Metacast In this episode of Talking HealthTech, host Nathan Moore speaks with Elaria Paul, Product Portfolio Manager for Consumer Engagement at Global Health - MasterCare. They explore the concept of the digital front door, exploring its impact on patient engagement, healthcare accessibility, and the integration of modern technologies like telehealth and smart forms in the healthcare sector. Key Takeaways Digital Front Door: An all-in-one patient engagement platform designed to streamline patient interac...
Sep 12, 2024•22 min•Transcript available on Metacast This special episode of the Talking HealthTech podcast was recorded live at HIC 2024, hosted by the Australasian Institute of Digital Health (AIDH) in Brisbane. Talking HealthTech collaborated with AIDH to bring the Digital Health Studio to the expo floor, where Peter Birch from Talking HealthTech recorded discussions with key speakers and thought leaders who represented at the event. This episode features four of those conversations with leaders shaping the future of digital health in Australia...
Sep 09, 2024•41 min•Transcript available on Metacast This special bonus episode of Talking HealthTech is a recent episode from one of the shows in the THT Podcast Network - Medicubes. Subscribe to their show below: Apple Podcasts: https://podcasts.apple.com/au/podcast/medicubes/id1635000183 Spotify: https://open.spotify.com/show/6H6hJ1lMo8Wt5OK2rzLFkZ ----- In this episode of Medicubes, join hosts Chris, Riwka, and Kim as they delve into the latest changes in chronic disease management and the GP aged care incentives. Focusing on how the new Medic...
Sep 02, 2024•29 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Ian Burgess, CEO of the Medical Technology Association of Australia (MTAA). They delve into the complexities and opportunities within the medtech industry, discussing its growth, challenges, and the upcoming MTAA conference. The conversation covers a wide range of topics including regulatory barriers, digital health, innovation, and the sustainability of Australia's healthcare system. To learn more and register for the MTAA Medt...
Aug 29, 2024•27 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch is joined by Dr Angus Ritchie and Dr Andrew Wilson from Sydney Local Health District (SLHD) to explore the intricate ways technology, particularly advanced clinical documentation systems like Dragon Medical One, is utilised to alleviate the pressures of rising healthcare demands. Angus and Andrew offer insights from both strategic and frontline perspectives, discussing the challenges faced by SLHD's innovative solutions being implemented an...
Aug 26, 2024•28 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch is joined by A/Prof Vikram Palit, Dr Phil Tong, and Rosie Wilson to discuss the changing landscape of healthcare information and access in Australia. They explore the effectiveness of Consultmed’s Advice & Guidance capability in facilitating specialist care, reducing unnecessary hospital visits, and providing educational value for GPs. Rosie also shares her personal challenges within the healthcare system and the potential benefits of e...
Aug 22, 2024•33 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Linden Bungey and Desleigh Smith from Ocean Health Systems about their innovative contributions to digital health. Recorded during HIC 2024, the conversation explores Ocean Health Systems' products, their applications in infection control and staff health, and the importance of data-driven decision-making in healthcare settings. Key Takeaways Ocean Health Systems has been in the digital health space for 25 years and is now focus...
Aug 19, 2024•20 min•Transcript available on Metacast In this episode of Talking HealthTech, we speak with Tim Boyle , CEO of ARCS Australia; Annree Wogan , Co-founder of ADORA Coaching & Leadership; Nick Northcott , Founder of Chrysalis Advisory; Guy Tsafnat , Founder of Evidentli; Stefan Mazy , CEO of DermR Health Solutions; and Matt Dun , Professor of Paediatric Haematology and Oncology Research at the University of Newcastle and Hunter Medical Research Institute. This episode was recorded at the ARCS Annual Conference 2024 and explored vari...
Aug 08, 2024•46 min•Transcript available on Metacast This special bonus episode of Talking HealthTech is a recent episode from one of the shows in the THT Podcast Network - The Good GP . Subscribe to their show below: Apple Podcasts: https://podcasts.apple.com/au/podcast/the-good-gp/id1212751478 Spotify: https://spotify.com/show/5Rw9eohsYjvMFKKyMWMKl6 ──────── In this episode of The Good GP, hosts Dr Tim Koh and Dr Sean Stevens speak with Geoffrey Sayer, CEO of Medtech, at the Digital Health Festival 2024. Geoffrey introduces Medtech, an electroni...
Aug 01, 2024•15 min•Transcript available on Metacast In this episode of Talking HealthTech, host Sophie Turner speaks with Khika Withnell, Mariah Amjad, and Dr Megan Young from Women's Health Road about their approaches to women's health care, the integration of technology, and patient education. They discuss the clinic's mission, the importance of interoperability in health care, and how AI tools transform patient interactions. Key Takeaways: The team elaborates on Women's Health Road's comprehensive and compassionate health care model, which inc...
Jul 29, 2024•21 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch speaks with Lara Spence , Founder and Managing Director of Digivate Health , and Lindsey Gough , a veteran of the public health system and Executive Advisor at Digivate Health. They dive into the design of new healthcare facilities and the necessity for innovative models in care delivery. The conversation explores the successful integration of virtual healthcare services, the critical role of seamless technology in healthcare, and the...
Jul 25, 2024•45 min•Transcript available on Metacast In this episode of Talking HealthTech, host Peter Birch is joined by Kate Ebrill, Interoperability Lead at AEHRC CSIRO and National Lead at Sparked FHIR Accelerator, alongside Danielle Bancroft, Chief Product and Technology Officer at Best Practice Software. The conversation dives deep into the world of healthcare interoperability. They explore the vital need for seamless data exchange within healthcare systems, the community-driven approach of Sparked, Australia’s national FHIR accelerator, and...
Jul 22, 2024•33 min•Transcript available on Metacast In this episode of Talking HealthTech, Pete hosts The Beat podcast at HLTH Europe 2024 in Amsterdam. In this episode of Talking HealthTech, here a handful of the conversations recorded for The Beat, including Paula Bellostas Muguerza, Senior Partner and Global Healthcare & Life Sciences Practice Leader at Kearney, Rowland Illing, Chief Medical Officer at AWS, and Richard Stubbs, Chair of the Health Innovation Network and Chief Executive of Health Innovation Yorkshire & Humber. In t...
Jul 18, 2024•35 min•Transcript available on Metacast