As generative AI continues to evolve from novelty to everyday adoption, its transformative potential for Learning & Development is becoming increasingly clear. In this episode, Sean Bengry, a senior L&D leader, shares his experiences and insights on harnessing AI to drive impact and innovation in our field. Sean discusses the pivotal moment that revealed the power of generative AI, offers jaw-dropping demonstrations of its current capabilities, and explores its applications in personalis...
Feb 04, 2025•49 min•Transcript available on Metacast In a world where skills gaps are widening and job demands are evolving at unprecedented rates, understanding how to gain a "skills advantage" is critical for organizations to stay competitive. In this episode, Anish Lalchandani, author of The Skills Advantage, delves into his insights on bridging skills gaps, building resilient teams, and preparing organizations for the future. Anish walks us through his approach, discussing how the right skills strategy can shift a team from good to exceptional...
Jan 21, 2025•51 min•Transcript available on Metacast Stepping into a new L&D leadership role is challenging, and establishing both yourself and your team can be even harder. It’s not just about filling gaps—it’s about aligning your vision with the business’s needs and building a strategy that delivers tangible results. In this episode, Sam Allen, Global Head of Learning and Development at Ideagen, shares how he has navigated this journey, from understanding the company’s culture and expectations to creating an L&a...
Jan 07, 2025•50 min•Ep 50•Transcript available on Metacast The Talent Fueled Enterprise seeks to provide insight into key disruptors driving an imperative for talent in organizations. The book also provides a fresh perspective on how leaders should consider navigating the evolving landscape of talent management. It challenges the conventional framework for talent management, urging leaders to reimagine how they perceive, nurture, and leverage the people within their organizations. In this episode, we unpack what this means for organisations, their Talen...
Dec 10, 2024•40 min•Ep 49•Transcript available on Metacast Many of us fall into L&D - and some of us make sacrifices in order to do so. At a time when many of us have faced layoffs and unexpected setbacks, we wanted to spotlight career journeys that had tough times and what our guests did to overcome these. In this episode, I’m speaking with Jennifer Sutherland, Global Leader of Culture, Learning & Development at Trustwave, about her incredible career and the lessons we can all learn from her. KEY TAKEAWAYS Very few people follow a linear path i...
Nov 26, 2024•47 min•Ep 48•Transcript available on Metacast L&D can sometimes fail to make sense to even the most seasoned L&D leader but what about our colleagues in other departments? What do they make of our products and approaches? What do they make of our inability to equate our spend and effort to ROI? Well Ajay Pangarkar can tell us. His frustrations with L&D had him lean in from his Accounting background and tell us. But not just by heckling. But by giving us advice. In this episode, Ajay will tell us how we’re perceived and what we c...
Nov 12, 2024•1 hr•Ep 47•Transcript available on Metacast When we have an opportunity to understand L&D and Leadership trends from global L&D experts we should take them, right? On the eve of DevLearn, David Kelly (Chairman of the Learning Guild) gives us his perspective on the things we should be paying attention to as well as the areas we should be focusing our development on. KEY TAKEAWAYS Technology is changing the L&D landscape and we need to evolve with it, but this is something L&D has always done, the same conversations are happ...
Oct 29, 2024•43 min•Ep 46•Transcript available on Metacast A governance structure in L&D is a move from implicit to explicit practices. It brings rigour and structure to decision-making practices that would otherwise be nebulous and ill-defined. It is a recognition that L&D is, fundamentally, a strategic function – equally critical for the organisation’s growth and for its survival in turbulent times. But it doesn’t exist in every L&D team. In this episode, Noah and Tom break down why it is essential and how we, as L&D, get to grips with...
Oct 14, 2024•41 min•Ep 45•Transcript available on Metacast CLOs today must ask: Is our work building lasting, relevant skills right now? Are we delivering business impact? Is the work building or diminishing L&Ds effectiveness and credibility? If the answer to any of these questions is no, then perhaps it is time for a skills accelerator approach. This is the title of a CLO Lift report and in this episode, we unpack what it means and why it’s critical to us, in L&D, but more importantly to our organisations and employees. KEY TAKEAWAYS L&D p...
Sep 30, 2024•39 min•Ep 44•Transcript available on Metacast L&D leaders in large organizations often cite a lack of time as the main barrier to upskilling and reskilling. While increasing learning hours is important, the CLO Lift team found that time is not the most critical factor. Instead, the quality of learning has equal or greater influence on performance than the quantity of time spent. Rather than focusing solely on hours, business leaders and L&D professionals should emphasize value. This episode explores these insights with Lisa Christen...
Sep 17, 2024•44 min•Ep 43•Transcript available on Metacast At some point or another, we’ve all found ourselves struggling to demonstrate the value of our L&D solutions, wondering if there has been value or whether we’ll find it. For many of us, it’s a constant search. In this episode, Neil John Cunningham unpacks this for us and lets us in on the steps outlined in his most recent book, Numbers & Narratives, to prove the value of our L&D. KEY TAKEAWAYS Don´t worry about not understanding the data. Someone in the business will just ask them to...
Sep 02, 2024•38 min•Ep 42•Transcript available on Metacast What do 146 L&D professionals care most about? What are the killer stats L&D should know about right now? Is ‘learning content’ really necessary? What questions will be pulled from the cuddly toy’s posterior? Find out the answers to all these questions and more in this very special live edition of The Learning & Development Podcast with guests Nick Shackleton-Jones and Kenny Temowo. KEY TAKEAWAYS Understanding how to provide their organisation with greater value and impact is a big c...
Aug 19, 2024•57 min•Ep 41•Transcript available on Metacast L&D at enterprise scale is very difficult. To say the least. This is why so many start and end by ‘providing learning’ in the hope that some of it sticks and makes a difference. But the opposite to relying on hope is to stand for addressing skills gaps and holding yourself accountable to actually closing them. This is what Ryan has aimed to achieve in his roles and what he shares with us in this episode. KEY TAKEAWAYS Lead from the front. Start with skill-based learning now. Treat your skill...
Aug 05, 2024•41 min•Ep 40•Transcript available on Metacast Good or bad? Positive or toxic? Powerful or incongruent? Culture plays a huge part in our working lives. In L&D we ignore culture at our peril. But what does it mean to understand and change organisational culture? In this episode, former Deloitte Management Consultant, Lily Woi, unpacks this for us and provides insight and guidance on how we can change culture in our organisations. KEY TAKEAWAYS Culture is about more than behaviour and working practices. Structure and governance both have a...
Jul 22, 2024•41 min•Ep 39•Transcript available on Metacast Learning communities transform organisations through sharing knowledge, spearheading practice, solving problems, seeding innovation, and supercharging development. So how can you develop a culture of learning in your organisation? In this episode, Andy Lancaster addresses this question - and many more. KEY TAKEAWAYS From the very start of humankind people have learned from each other, often in groups. Animals do it too. Learning from friends and colleagues is seen by practically everyone as bein...
Jul 09, 2024•42 min•Ep 38•Transcript available on Metacast A new report, published by 360Learning, illustrates how far online has come in recent years: from poor relation to classroom training to expected and respected and recognised for helping learners bridge their skills gaps. But is that enough? In this episode, Alice and Ross join David to explore the findings and what this tells us about our ability to scale L&D today. KEY TAKEAWAYS Both employers and employees have finally become more comfortable with digital learning. Employees now honestly ...
Jun 24, 2024•46 min•Ep 37•Transcript available on Metacast All the talk is of AI but what about the action? Is it too soon to act or are we at risk of missing the bus? In this episode, seasoned CLO, Christopher Lind, explores how he has led his team and organisation in the age of AI towards expecting and achieving more. KEY TAKEAWAYS L&D teams need to adapt fast to both technological and economic disruptors and learn to use a new bag of tricks. You have to understand what is needed before you can deliver, so you have to push back a bit on the pressu...
Jun 11, 2024•45 min•Ep 36•Transcript available on Metacast With a low barrier to entry, everyone fancies themselves a learning designer. How hard can it be? In this episode, Greg Arthur shares his approach to creating engaging and impactful learning experiences, honed over his years of working in L&D teams at highly successful, world-renowned companies. KEY TAKEAWAYS Because you are dealing with people, every business is different, even those operating in the same industry. Ask the 2 basic questions to cut through the noise – What is happening right...
May 27, 2024•48 min•Ep 35•Transcript available on Metacast When pressed to run a Learning & Development team that reliably, efficiently, and predictably impacts performance, time and time again professionals turn to Agile. As an approach, it has long been employed in HR and L&D teams but like most trends, when the hype dies down many move their attention to elsewhere. However, why move on from something that works? In this episode, Natal Dank returns to the podcast to bring us up to date with how Agile is continuing to make impact to L&D tea...
May 13, 2024•54 min•Ep 34•Transcript available on Metacast With so much talk, and perhaps hype, around skills-based learning, how do we tune into the signal and tune out the noise? One way to do this is to talk with the leaders who have incorporated skills-based learning in more than one organisation and are making it work for them, their workforce, and organisation. In this episode Brandon Caldwell explains how he’s done just this - the hard way and the AI-powered much faster way - and how you can too. KEY TAKEAWAYS Skills-based learning is a language ...
Apr 29, 2024•50 min•Ep 33•Transcript available on Metacast Skills-based learning is the response to the skills gaps and skills shortages being experienced across organisations, industries, and even entire economies. But how do we ensure that we achieve this, and that skills-based learning isn’t just another fad that departs as swiftly as it emerged without achieving what it’s intended to? In this episode, James Griffin talks about how L&D can step up, upskill, and deliver on the much-heralded promise of skills-based learning. KEY TAKEAWAYS L&D a...
Apr 15, 2024•51 min•Ep 32•Transcript available on Metacast There’s often a huge difference between the rhetoric around L&D leadership and the reality. It’s not all about creating a Learning Culture and sailing a course to L&D nirvana. The reality is it’s a lot messier with a lot of hustle, winning some days and losing many more. In this episode, presented by 360Learning, Simon Gibson lifts the lid on his reality and how L&D leadership today is evolving and changing within these turbulent times. KEY TAKEAWAYS Hiring people from diverse backgr...
Apr 01, 2024•52 min•Ep 31•Transcript available on Metacast Using data effectively is a growing priority for - and skill set in - L&D. It’s essential for both planning for and measuring impact. In this episode, presented by 360Learning, we explore this in detail in the hope that 2024 is our year for greater planned and demonstrable impact. KEY TAKEAWAYS Data-wise, L&D has always looked at what they have done – in the rear-view mirror. Now, it is necessary to use data to see where we are. Business impact must be proved and the data that enables yo...
Mar 19, 2024•42 min•Ep 30•Transcript available on Metacast Since 2014, the L&D Global Sentiment Survey has been a barometer of what’s hot and what’s not in the Learning & Development profession, guiding people development professionals towards the trends that their peers are most concerned about. In this episode, Donald H Taylor takes a deep dive into the recently published report and explores in conversation what we should all be taking note of. KEY TAKEAWAYS Because it is self-selecting most of the people who fill out the survey are innovators...
Mar 05, 2024•42 min•Ep 29•Transcript available on Metacast In this wide-ranging conversation, we explore what has helped Josh achieve senior leadership in different sectors, what it means to make a planned and demonstrable impact as well as how HSBC is changing to a skills-based organisation. KEY TAKEAWAYS Josh has headed up L&D for several large companies including for Warner Music Group and is now VP of People Experience and Insights for HSBC. Take things back to basics and make sure everything you do boosts or at least defends revenue. If somethi...
Feb 20, 2024•51 min•Ep 28•Transcript available on Metacast Without a doubt, generative AI dominated the conversation, not only in L&D but in wider business and politics - and it’s not going away. So where are we now in terms of advancement, adoption, and application? These are important questions explored with Egle Vinauskaite in this episode, presented by 360Learning. KEY TAKEAWAYS Most L&D departments have not yet fully integrated AI. Around 30% have tried it and decided not to use it. AI is coming, if you don´t keep experimenting with it, you...
Feb 06, 2024•35 min•Ep 27•Transcript available on Metacast It was clear that one podcast episode wouldn’t be enough to cover everything we wanted to so Kenny’s back to unpack what leadership development at Netflix means and what it’s there to achieve. This conversation is both revealing and inspiring. KEY TAKEAWAYS There are universal leadership principles that apply to any industry. However, each leadership role is still different. Context is crucial in developing effective leaders. First, understand the business impact solving the problem is going to ...
Jan 23, 2024•44 min•Ep 26•Transcript available on Metacast Like so many professions, Learning & Development is evolving and transforming fast. Starting out in the profession had a standard path just a short while ago but expectations and technological advances have been catalysts for great change. In this episode, presented by 360Learning , John and David explore what it takes now to start out - and grow a career - in L&D. KEY TAKEAWAYS In the past, L&D professionals were created mainly in the classroom. Technology has changed the way people...
Jan 09, 2024•41 min•Ep 25•Transcript available on Metacast Want to know how to level up your employee experience using design thinking? Want a no-nonsense approach to designing people-centred products, services, and experience? Well, Danny Seals has written the book on these and tells us all about it in this episode. KEY TAKEAWAYS Levelling up your employee experience has never been more important. Examine the problem properly, don´t simply go with what you think the issue is. Use the ladder technique that Danny shares in this episode. People need to st...
Dec 12, 2023•45 min•Ep 24•Transcript available on Metacast Do we need to concede that we’ll never be able to accurately measure the impact of our soft skills development solutions? If so, that’s an enormous amount of spending without knowing if we’re making enough of a difference. In this episode, we discuss how it is possible to plan, design and deliver for real impact and how this is already working. KEY TAKEAWAYS Tell people upfront how what they learn applies to their job. Use proprietary internal knowhow to plug content gaps. Have people practice w...
Nov 28, 2023•1 hr 3 min•Ep 23•Transcript available on Metacast