The measurement challenge is a common one in the training industry. While we know that L&D plays a key role in helping organizations reach their goals, learning leaders have long struggled to prove the business impact of training. To learn more and uncover the secrets behind effective training measurement and evaluation, we spoke with Asha Pandey, founder and chief learning strategist at EI Design. Listen to this episode, sponsored by EI Design, to learn more on: Common oversights learning leade...
Feb 03, 2021•30 min•Transcript available on Metacast 2020 was a whirlwind. L&D was hard at work helping organizations navigate the coronavirus’ impact on businesses across industries, whether by rolling out a new health and safety course or shifting in-person programs online. As we begin a new year, we spoke with Tiffany Poeppelman, director of LinkedIn’s business leadership program, and Amy Contreras, head of L&D at Uber Freight, to reflect on the learning trends we saw in 2020 and what to expect in 2021. Listen now to learn more on: The rise of ...
Jan 25, 2021•39 min•Ep 37•Transcript available on Metacast 2020 has been a year marked by change, with the coronavirus pandemic disrupting both our personal and professional lives. To keep pace, organizations have had to shift many business operations on the fly, and learning leaders have proved paramount in helping them do so. To learn more about learning and development (L&D)’s role in change management, we spoke with Loren Sanders, enterprise manager of L&D at CVS Health, and Scott Nutter, who retired last month after working with Delta Airlines for ...
Dec 28, 2020•28 min•Ep 36•Transcript available on Metacast With the rise of online collaboration tools, video meeting platforms and even mobile coaching apps, it’s safe to say that the future of work is digital. To learn more about digital leadership, we’re speaking with Anja Emonds expert research manager at CrossKnowledge.
Dec 18, 2020•30 min•Transcript available on Metacast The learning and development (L&D) field moves at a fast pace, as societal shifts and emerging technologies continue to impact the business of learning. In honor of Training Industry’s 15-year anniversary, we spoke with Ken Taylor, president and editor-in-chief at Training Industry, to reflect on what’s changed over the last decade and a half and what to expect in the future of the corporate training.
Nov 30, 2020•25 min•Ep 35•Transcript available on Metacast While remote work has its perks, including increased flexibility during such a turbulent time, L&D must ensure leaders have the tools they need to set their remote employees, and their organizations, up for success. We spoke with Sergey Gorbatov and Angela Lane, human performance thought leaders and co-authors of “Fair Talk: Three Steps to Powerful Feedback,” to learn more about giving feedback in a remote workplace.
Nov 30, 2020•30 min•Ep 34•Transcript available on Metacast Our recently launched research report, “What Makes a Training Organization Great?”, identifies strategic alignment as the most important process capability. With that in mind, today, we spoke with Maggie Redling, manager of learning and development at AvidXchange, Inc., and Coleman Williams, senior manager of human resources and talent operations at AvidXchange, Inc., to learn more about strategic alignment.
Sep 28, 2020•39 min•Ep 33•Transcript available on Metacast Many businesses are still operating with a remote workforce due to COVID-19, and the sales force is no different. To learn how virtual sales training and coaching can set remote salespeople up for success, we spoke with Mark Magnacca, co-founder and president of Allego.
Sep 23, 2020•35 min•Transcript available on Metacast Design thinking is all the rage in the training industry lately, as it can help training managers improve learning solutions and make a greater impact. To learn more about how training managers can develop a design mindset — and leverage it for more effective and innovative training solutions — we spoke with Danny Seals, director of design and experience at GP Strategies.
Sep 21, 2020•26 min•Transcript available on Metacast Leadership can make or break organizational success. In a crisis, this is even more true. Companies need leaders who can guide them through these turbulent times and into the future. To learn more about leading during a crisis, we spoke with Maureen Metcalf, chief executive officer of the Innovative Leadership Institute and host of the podcast “Innovative Leadership, Co-Creating Our Future.” Listen now to learn more on: Best practices for effective crisis leadership training. The skills leaders ...
Sep 17, 2020•31 min•Ep 32•Transcript available on Metacast On-the-job coaching has become a popular topic across the learning and development field and business at large. But what does effective on-the-job coaching look like? And what does training have to do with it? To find out, we spoke with Ronda Bowman, global learning and development leader with HPE Financial Services, and Carolon Donnally, an executive coach with the Internal Revenue Service.
Aug 24, 2020•35 min•Transcript available on Metacast As we recorded this episode, the coronavirus pandemic was impacting nearly all industries — and employees. To find out how learning and development (L&D) can support employee wellness and well-being, we spoke with Celeste Headlee, award-winning journalist, speaker, and bestselling author of “We Need to Talk: How to Have Conversations That Matter” and “Do Nothing: How to Break Away from Overworking, Overdoing, and Underliving.”
Jul 27, 2020•23 min•Ep 30•Transcript available on Metacast The murders of Ahmaud Arbery, George Floyd and Breonna Taylor sparked outrage over the systemic racism Black people continue to face in their daily lives and has brought racial injustice to the forefront of conversations among individuals, communities and organizations. To learn more about what learning and development (L&D) leaders can do to help eliminate racism in the workplace, we spoke with Dr. Theresa Horne and Dr. Russell Robinson, senior training professionals at government agencies, and...
Jul 01, 2020•58 min•Ep 29•Transcript available on Metacast When we recorded this episode in April 2020, many, if not most, organizations had implemented remote work policies in light of the coronavirus pandemic. As a result, many training managers were working to convert their in-person courses and programs into virtual training. Cindy Huggett, a consultant, facilitator and author of several books on virtual training, and Heather Schultes, CPTM, the director of global training at TransPerfect, share tips on making this transition ....
May 11, 2020•23 min•Transcript available on Metacast For an organization to be truly inclusive, supporting all employees and becoming more supportive and effective, leaders must have certain traits and skills.
Mar 30, 2020•43 min•Ep 27•Transcript available on Metacast Forget everything you know about virtual meetings . Imagine being able to engage with others, from anywhere across the globe, just like you would if you were sitting across the room from them. New technologies can make this happen.
Mar 24, 2020•23 min•Transcript available on Metacast To learn more about what makes an effective performance review, what doesn’t, and how to train managers on giving performance reviews, we’re here with Roberta Matuson, president of Matuson Consulting, and Jared Narlock, MPA, SHRM-SCP, a talent development and engagement consultant for Nemours Children’s Health System.
Feb 25, 2020•34 min•Ep 26•Transcript available on Metacast As we enter the 2020s, it’s a good time to consider what the future of work looks like — and to make sure it brings equal opportunity to everyone.
Jan 27, 2020•36 min•Ep 7•Transcript available on Metacast Developing a global training program that has the power to improve business results presents a new set of challenges for learning leaders.
Dec 30, 2019•37 min•Ep 24•Transcript available on Metacast Learning technologies have continued to evolve across the learning and development field. Effectively managing these technologies can be a challenge.
Nov 25, 2019•18 min•Ep 23•Transcript available on Metacast More and more, we hear that soft skills are the key to success even, or maybe especially, in an increasingly automated world. But what do we mean when we say soft skills, and why are they the key to success? How do you know if your organization has a workforce with strong soft skills, and how can you develop them in your employees? In this episode of The Business of Learning , Shelley Osborne, head of learning and development at Udemy, and G. Riley Mills, co-founder and chief operating officer o...
Oct 28, 2019•38 min•Ep 7•Transcript available on Metacast In this episode of The Business of Learning, Melissa White, director of business operations at The Kool Source, and Nina Redding, senior learning resource consultant at Alberta Motor Association, share their insights on
Sep 30, 2019•26 min•Ep 21•Transcript available on Metacast One of the most well-known and popular models in L&D is 70-20-10. Recent research by Training Industry updated the model to the 55-25-20 model and reinforced the importance of social interactions and collaborations as a part of an employee’s learning experience. How can you balance the benefits of social learning with the need to have content appropriately vetted and curated? To answer this question, we spoke with Lauren Harris, CPTM, of the University of Colorado Boulder and Juliana Stancampian...
Aug 26, 2019•34 min•Ep 20•Transcript available on Metacast Training Industry research has found that one of the biggest challenges facing learning leaders is measuring the effectiveness of their training. On this episode of The Business of Learning, Kevin M. Yates discusses this challenge and shares tips.
Jul 29, 2019•33 min•Ep 19•Transcript available on Metacast Safety training experts Bridgette Wilder (City of Memphis) and Fred Stawitz share their tips on making safety training engaging, the role of training in risk management and mitigation, and emerging technologies such as VR/AR and artificial intelligence.
Jun 24, 2019•37 min•Ep 18•Transcript available on Metacast Dr. Kristal Walker, CPTM, director of organizational development at Guitar Center, and Alycia Angle, senior talent management consultant at Ochsner Health System, share their career journeys so far, with takeaways for training professionals.
May 24, 2019•28 min•Ep 17•Transcript available on Metacast Many companies bring in external coaching consultants, but internal coaching programs are a great way to introduce coaching to an organization’s culture and to support the practice within a company. Matt Becker, coaching and mentoring manager at CareSource, shares more.
Apr 29, 2019•28 min•Ep 16•Transcript available on Metacast Dr. Sam Shriver, executive vice president of The Center for Leadership Studies, and Doug Harward, founder and CEO of Training Industry, discuss a new model for sustaining the impact of leadership training: the Four Moments of Truth.
Apr 08, 2019•30 min•Transcript available on Metacast Doug Harward, founder and CEO of Training Industry, discusses how to approach decisions about when to outsource and how to manage and develop requests for proposals (RFPs) for training products and services.
Mar 25, 2019•26 min•Ep 15•Transcript available on Metacast In the opener to season 2 of “The Business of Learning,” we talk to Scott Farley, group director of talent management at Komatsu, and Dave Fogleman, chief learning officer at SkillPath, about the process of managing change and merging training functions after an acquisition.
Feb 22, 2019•37 min•Ep 14•Transcript available on Metacast 
