Tiffany Crosby serves as the chief learning officer at the Ohio Society of CPAs (OSCPA), which serves the finance and accounting professions through a portfolio of learning options, advocacy, pipeline development, and more. She also serves as the society’s DEI officer, nurturing diversity, equity, and inclusion both internally and in the accounting profession. A self-described learning enthusiast, Tiffany is an avid reader currently pursuing a PhD in organizational leadership. In this episode of...
Oct 04, 2022•43 min•Transcript available on Metacast Connie Malamed, AKA the eLearning Coach, is a learning experience design expert who helps people learn, build, and grow instructional design skills. She’s also an author, blogger, and podcast host, and she leads a membership community that offers both live and self-paced courses. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Connie about hybrid and blended learning, including the ambiguity of those terms. They also discuss the pandemic’s impact on lea...
Sep 27, 2022•28 min•Transcript available on Metacast Learner engagement leads to improved, more meaningful experiences for learners, and it leads to improved outcomes for learning businesses. But effective learner engagement requires both an understanding of the necessary conditions to foster it and an understanding of how to support it before, during, and after a learning experience. In this fifth episode in our informal series on tools for learning businesses, we dive into learner engagement: why learning businesses should focus on it, a definit...
Sep 20, 2022•30 min•Transcript available on Metacast Dr. Ginger Malin is an award-winning professor and technology entrepreneur with almost 25 years of experience in the learning and development space. Ginger is founder and CEO of BadgeCert, which provides an enterprise-class platform for creating, issuing, storing, and sharing digital badges that verify earners’ skills, credentials, and continuing education experiences. In this episode, Leading Learning podcast co-host Celisa Steele and Ginger dive into digital badges, including how they benefit ...
Sep 13, 2022•38 min•Transcript available on Metacast Julian Stodd is a writer, illustrator, researcher, and explorer of the Social Age movement. He’s also founder and captain of Sea Salt Learning, where he helps organizations get fit for the social age. As the author of fifteen books and thousands of articles and blog posts, Julian is a true thought leader in the areas of social leadership, organizational change, learning design, social collaborative technology, and more. In this episode of the Leading Learning Podcast, co-host Jeff Cobb and Julia...
Sep 06, 2022•37 min•Transcript available on Metacast Too often learning businesses think too much about the end product without considering all the phases in the learning product lifecycle. By focusing too much on the end result, there’s a missed opportunity in producing the best product possible. In this fourth episode in our informal series on tools for learning businesses, we highlight the MIDDLE ME learning product lifecycle. We break down the four components of MIDDLE ME—market interface (MI), design and development (DD), learning experience ...
Aug 30, 2022•20 min•Transcript available on Metacast Megan Torrance is CEO—chief energy officer—at TorranceLearning, a full-stack learning services firm. TorranceLearning also provide professional development for the learning and development industry, including the free xAPI Learning Cohort, which they ran before handing the baton to the Learning Guild. Megan is an evangelist for xAPI and has over 25 years of consulting, instructional design, and project management experience. She’s also the author of Agile for Instructional Designers: Iterative P...
Aug 23, 2022•37 min•Transcript available on Metacast Understanding the value your learning business delivers with its range of offerings is hugely insightful. But objectively evaluating the value of your products can be a challenge. That’s why we created the Product Value Profile, a free tool that offers a way to assess and visually represent the value you currently deliver with a specific product or product line and the perception of that value in the market. In this third episode in our informal series on tools for learning businesses, we explai...
Aug 16, 2022•26 min•Transcript available on Metacast Pricing plays a fundamental role in the success of all learning businesses. But determining appropriate prices can be complex. Dr. Michael Tatonetti is founder and CEO of Pricing for Associations, where he helps associations navigate these pricing complexities. As a certified association executive (CAE) and certified pricing professional (CPP), he speaks, trains, and consults on value-based pricing. In this episode of the Leading Learning Podcast, co-host Jeff Cobb and Michael talk about value-b...
Aug 09, 2022•41 min•Transcript available on Metacast Shelley Osborne is head of learning experience at Modal, an employee education platform built with cohort-based, hands-on, and expert guidance for critical skills. She’s also the author of The Upskilling Imperative: Five Ways to Make Learning Core to the Way We Work . In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with return guest Shelley about cohort-based learning, including what it is, why it’s so valuable, how to do it well, and how to scale it. They also talk ...
Aug 02, 2022•43 min•Transcript available on Metacast Pricing is a perennial challenge for learning businesses. But it doesn’t have to be complicated. Simply put, what you are able to charge for your offerings depends on the value your prospective customers place on them. And once you really understand the value of your products and services, figuring out how to price them becomes much easier. In this installment of out tool talks, an informal series on tools for learning businesses, we revisit the Tagoras Value Ramp™, a simple but powerful tool fo...
Jul 26, 2022•21 min•Transcript available on Metacast We all know that books play a critical role in both personal and professional learning. They have the power to transform your life and help you achieve your potential in all areas of life. And when it comes to lifelong learning, there are quite a few that stand out as classics. In fact, Jerel Bonner, managing director and co-founder of Corralling Chaos, recently reached out to us to share the particular books he’s found most valuable in his work focused on creating authentic leaders and high-per...
Jul 19, 2022•36 min•Transcript available on Metacast Jaimie Francis is vice president of policy and programs at the U.S. Chamber of Commerce Foundation’s Center for Education and Workforce. This nonprofit affiliate of the U.S. Chamber of Commerce is dedicated to strengthening the nation’s educational standards and the quality of its workforce. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jaimie about the U.S. Chamber of Commerce Foundation’s Talent Pipeline Management initiative and its related TPM Academy and ...
Jul 12, 2022•32 min•Transcript available on Metacast Over the years, we’ve created a variety of tools aimed at helping elevate learning businesses. And while we’ve mentioned them in various places before, we’ve decided to shine the spotlight on each one in an informal series we’re calling “Tool Talks”. These episodes, which will air in between interviews over the next few months, will showcase how and why to use each tool. In this first installment of Tool Talks, we’re highlighting the Market Insight Matrix . We explain what it is, why you should ...
Jul 05, 2022•35 min•Transcript available on Metacast As a seasoned adult education and leadership expert, Debra Zabloudil is the recently appointed vice president of learning at the American Society of Association Executives. ASAE is a professional society with more than 44,000 members that educates and develops association professionals at all stages of their careers. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Debra about her priorities as she steps into the role of leading ASAE’s learning portfolio, her phi...
Jun 28, 2022•42 min•Transcript available on Metacast Stephanie Mercado is CEO of the National Association for Healthcare Quality (NAHQ), whose mission is to prepare a coordinated, competent workforce to lead and advance healthcare quality across the continuum of healthcare. They believe that workforce readiness and healthcare quality competencies are key to achieving quality, safety, equity, and value in healthcare. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Stephanie about NAHQ certifications, competency fra...
Jun 21, 2022•33 min•Transcript available on Metacast It’s been an exciting year here at Leading Learning. We recently reached the 300th episode of the podcast. And last month Tagoras, our parent company, marked 15 years in business, yet another celebratory milestone. If you’ve been listening to Leading Learning Podcast for a while, you know that we’re big fans of the power of reflection. That’s why in this episode we highlight some of the biggest changes—15 to be exact—that have fundamentally changed the learning business landscape over the 15 yea...
Jun 14, 2022•49 min•Transcript available on Metacast Dr. Veronica Diaz is director of professional learning at EDUCAUSE, an international nonprofit professional association whose mission is to advance higher education through the use of information technology. In her role, she ensures that learning and development programs support and advance the overall strategic priorities of the professional learning, member communities, and research teams. She also supports the development and design of career pathways that guide the professionals supporting a...
Jun 07, 2022•38 min•Transcript available on Metacast A passionate advocate for the global association community, Peter O’Neil is a seasoned leader known for transforming organizations by creating high-performing, diverse, and inclusive teams and cultures. Since 2016, he has been CEO of ASIS International, which serves over 30,000 security management professionals from around the globe. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Peter about the important role associations play both in society and in lifelong learn...
May 31, 2022•38 min•Transcript available on Metacast After not attending in-person conferences for a couple of years due to COVID, we had the chance to attend several. That return to in-person sparked some serious thinking related to learning (or not) at conferences. In this episode of the Leading Learning Podcast, we apply our unscientific but deep first-hand knowledge of the world of conferences to unpack key elements conference planners need to incorporate to foster effective learning. We also discuss the broader conference landscape and the co...
May 24, 2022•32 min•Transcript available on Metacast David M. Rozsa is CEO of Metacred, an association management company dedicated to developing, managing, and growing the best credentialing programs in the world. They act as the certification or accreditation department for its clients, which include both not-for-profit associations and for-profit companies. In this episode, co-host Celisa Steele gets David’s expert perspective on the world of credentialing, including current related opportunities and threats; what it takes to create a successfu...
May 17, 2022•29 min•Transcript available on Metacast Diane Elkins, founder of Artisan E-Learning and E-Learning Uncovered, is passionate about helping others design thoughtful, equitable, and impactful learning experiences. She has over two decades of experience in the e-learning industry, speaks regularly at national conferences, and is co-author of E-Learning Fundamentals: A Practical Guide and the E-Learning Uncovered book series. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Diane about the likely l...
May 10, 2022•39 min•Transcript available on Metacast Whitney Johnson is an innovation and disruption theorist and CEO of the tech-enabled talent development company Disruption Advisors. She hosts the long-running Disrupt Yourself Podcast and is the author of multiple books, including Disrupt Yourself: Putting the Power of Disruptive Innovation to Work and, most recently, Smart Growth: How to Grow Your People to Grow Your Company . Leading Learning Podcast co-host Celisa Steele and Whitney dive into key concepts from Smart Growth , particularly the...
May 03, 2022•28 min•Transcript available on Metacast Workforce development and credentialing have both been the focus of recent episodes. Though we didn’t set out to treat these as a series, some common themes have naturally emerged that we would like to call out and connect. In this episode of the Leading Learning Podcast, we synthesize our thoughts around workforce development and credentials, and the related challenges and opportunities they present for learning businesses. We analogize them to the tried-and-true combination of peanut butter an...
Apr 26, 2022•41 min•Transcript available on Metacast Jenna Cohen is the workforce product manager at ACT. where their mission is to help people achieve education and workplace success. ACT’s mission is to help people achieve education and workplace success. It serves millions of people around the world with learning resources, assessments, research, and credentials to help them succeed from elementary school throughout their careers. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jenna about ACT’s WorkKeys produc...
Apr 19, 2022•26 min•Transcript available on Metacast It’s hard to believe, but here we are at episode 300 of the Leading Learning Podcast. When we sat down to record episode 1 back in 2015, we had no idea we’d make it this far. We are truly grateful for the thousands of learning business professionals who tune in each month and make this show part of their own lifelong learning. Milestones are a natural time to pause and reflect, so we’re doing exactly that. In this commemorative episode, we highlight the value of embracing your integral role as a...
Apr 12, 2022•26 min•Transcript available on Metacast Having escaped with her family from the Vietnam War to start again in the U.S., Van Ton-Quinlivan is passionate about paying forward the opportunities that an education afforded her. She has built a career as a highly impactful workforce development expert and currently serves as CEO of Futuro Health, a nonprofit with the mission of improving the health and wealth of communities by growing the largest network of credentialed allied healthcare workers in the nation. In this episode of the Leading...
Apr 05, 2022•36 min•Transcript available on Metacast Jim Fong is chief research officer at the University Professional and Continuing Education Association (UPCEA), where he and his research team help university leaders understand the trends impacting higher education. They also support the development of new programs and credentials to meet the complex needs of the ever-changing learner and the new economy. In this episode of the Leading Learning Podcast, co-host Jeff Cobb and return guest Jim Fong talk about why higher ed needs to evolve to meet...
Mar 29, 2022•38 min•Transcript available on Metacast When it comes to workforce development, learning businesses play a critical role in identifying and then delivering the skills employees need and those that employers want. From attracting and educating workers new to the field to upskilling and reskilling those already working, learning businesses can have a significant impact on the profession or industry they serve. In this episode of the Leading Learning Podcast, we break down the topic of workforce development, including how we define it, k...
Mar 22, 2022•25 min•Transcript available on Metacast Clare Marsch is senior vice president of training and development at the American Bankers Association (ABA). Throughout her career, she’s been involved in developing training and learning programs for customers, members, and clients across a wide range of industries and in a variety of formats. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Clare about her role in leading learning for ABA, credentialing, and workforce development. They discuss the evolution of lear...
Mar 15, 2022•29 min•Transcript available on Metacast 
