Dr. Wanda Wallace, Managing Partner of Leadership Forum, LLC , is committed to changing the world by helping people improve the quality of their conversations. As a globally recognized leadership expert, the Out of the Comfort Zone radio show host coaches leaders, conducts seminars and works with teams to improve their leadership capability. In recent years, much of her work has focused on helping women “get to the top, stick, and thrive” and—as an extension of that work—the potential trap for b...
Sep 24, 2019•41 min•Transcript available on Metacast With a focus on helping humanity prepare for an increasingly data and tech-driven future, Kate O’Neill, AKA the “tech humanist”, helps guide and inspire businesses to create truly meaningful human experiences. As a leading innovator across technology, marketing, and operations, Kate is a global keynote speaker, strategic advisor, and author of the recent, Tech Humanist: How You Can Make Technology Better for Business and Better for Humans. She is also the founder of KO Insights , which helps cli...
Sep 17, 2019•42 min•Transcript available on Metacast As learning businesses, it’s critical that we know how to empower our learners in order to achieve long-term success. That’s because empowerment is at the core of a successful business model for all learning businesses. So how can we best empower learners? It starts by committing to understanding and applying what we know related to how people learn—essentially, metalearning. In this episode of the Leading Learning Podcast, Jeff and Celisa discuss 7 specific “metalearning moves” you can utilize ...
Sep 10, 2019•29 min•Transcript available on Metacast As a well-known writer, speaker, and practitioner in the world of learning and development, Jane Bozarth is passionate about sharing her experiences and helping others grow. She is the Director of Research for the eLearning Guild , and author of Show Your Work: The Payoffs . Jane also writes the popular monthly “Nuts & Bolts” column in Learning Solutions magazine . And she co-hosts #lrnchat , a weekly discussion on Twitter for people interested in how to help other people learn in formal, in...
Sep 03, 2019•57 min•Transcript available on Metacast Award-winning learning technologist, Dr. Ellen Wagner has extensive leadership experience in the fields learning and learning technology. She’s a self-described learning activist who co-founded the Predictive Analytics Reporting (PAR) Framework, a predictive analytics research effort. And she’s the founder and managing partner of North Coast EduVisory Services, which helps higher-ed and commercial organizations make better use of data analytics resources, talent, and technology platforms. In thi...
Aug 27, 2019•40 min•Transcript available on Metacast It’s hard to believe but this officially marks the 200th episode of the Leading Learning podcast! What originally started as the lead-up to one of our Leading Learning events four years ago, the Podcast has continued to grow and evolve while providing us the tremendous opportunity to connect with learning business professionals from all over the world. In this milestone episode of Leading Learning (which also happened to be recorded live at Podcast Movement 2019 !), Celisa and Jeff reflect on wh...
Aug 20, 2019•28 min•Ep 200•Transcript available on Metacast Understanding the science behind topics related to human behavior can be extremely powerful for learning businesses. And Daniel H. Pink is the author of six provocative bestselling books that uncover the truth about these complex behaviors including, Drive: The Surprising Truth About What Motivates Us , To Sell Is Human: The Surprising Truth About Moving Others , and most recently, When: The Scientific Secrets of Perfect Timing . Pink is also the creator of the Pinkcast , a series of short video...
Aug 13, 2019•44 min•Transcript available on Metacast Understanding how to learn and master new and difficult skills is essential in today’s rapidly changing world. And Scott H. Young, a committed lifelong learning, blogger , and author of the newly released book, Ultralearning: Master Hard Skills, Outsmart the Competition, and Accelerate Your Career , has spent the past decade becoming an expert on how to successfully do this. Through completing a wide range of self-education projects—things like completing MIT’s four-year computer science curricu...
Aug 06, 2019•41 min•Transcript available on Metacast Leverage is essential to the success of a learning business. It’s about helping learners get the maximum value out of their learning experiences and it’s basically the key to maximizing reach, revenue, and impact . So creating leverage for ourselves – and much more importantly, our learners – is arguably one of the most powerful things a learning business can do now, or in the future. In this episode of the Leading Learning podcast, Celisa and Jeff discuss this valuable concept of leverage as it...
Jul 30, 2019•24 min•Transcript available on Metacast With almost four decades of combined experience in the association sector, Adrienne and Keith Segundo are the passionate co-founders of Limitless Association Solution Resource , a strategic association management company that specializes in credentialing. Adrienne focuses on exam development, accreditation, advance credentialing, and the marketing of credentials, while Keith is committed to helping Limitless clients grow in the areas of membership, non-dues revenue, marketing, accreditation coun...
Jul 23, 2019•45 min•Transcript available on Metacast With a mission of improving quality of life and engaging minds, the Osher Lifelong Learning Institutes (OLLI) provide a distinctive array of lifelong learning opportunities and activities specifically developed for seasoned adults who are interested in learning simply for the joy of learning. And as the director of the Osher Lifelong Learning Institute at Duke University , Chris McLeod leads one the top ten largest Institutes in the country (there are over 120 nationally), which are all associat...
Jul 16, 2019•38 min•Transcript available on Metacast If we had to pick just one thing as the crux of the success of a learning business we’d definitely argue it would have to be the learning experiences—the products and services that are actually offered. That’s because the learning experiences that learning businesses provide are at the essence of what they do. But in order to effectively do this, we need to have a solid understanding of adult learning theory. And although many of us are already familiar with concepts related to this, there can b...
Jul 09, 2019•25 min•Transcript available on Metacast As a leading expert in online education, Ray Schroeder brings an unmatched depth of knowledge and passion for advancing the field. He’s the current associate vice chancellor for online learning and founding director of the Center for Online Learning, Research, and Service at the University of Illinois Springfield. He’s also the founding director of the National Council for Online Education at the University Professional and Continuing Education Association. With decades’ worth of related observa...
Jul 02, 2019•43 min•Transcript available on Metacast It’s been a few years since we last spoke with Scott Wiley , president and CEO of the Ohio Society of CPAs (OSCPA) . And in that time, OSCPA has made significant progress in many of the areas we previously touched on, particularly around workforce development. This week on Leading Learning, Jeff reconnects with Scott to discuss how OSCPA is working to solidify their role as a trusted partner in the success of the future of the profession. They talk about OSCPA's workforce development initiat...
Jun 25, 2019•41 min•Transcript available on Metacast Here’s a question: how would you say most people define marketing ? Our suspicion - based on a lot of experience - is that when most people think of marketing, they think of advertising, or other forms of promotion. But there's much more to marketing than promotion - and even promotion has more to it than many appreciate. In this episode, we cover the 4 Ps of marketing - product, pricing, place, and - yes - promotion. We consider each P in detail and, of course, each one applies in the conte...
Jun 18, 2019•21 min•Transcript available on Metacast Connie Malamed – a learning experience design consultant and author of Visual Design Solutions: Principles and Creative Inspiration for Learning Professionals – has been helping organizations create meaningful learning experiences for more than two decades. She’s also the publisher of The eLearning Coach Web site and podcast , where she shares actionable strategies, practical content, product reviews, and resources. She is truly passionate about helping others design, develop, and understand lea...
Jun 11, 2019•34 min•Transcript available on Metacast "In just twenty years, some 75% of our lives will change dramatically. We know this because it happened once before. Between 1900 and 1920 life changed." This is the premise behind, Nine Shift: Work, life, and education in the 21st century , a book that asserts 2020 is a pivotal year where we can officially recognize the transformational change that has occurred where nine hours in your day will be spent entirely differently than they were in 2000. As co-author of the book, William Grave...
Jun 04, 2019•40 min•Transcript available on Metacast Here’s a statement to consider: “You can learn new things, but you can’t really change how intelligent you are.” Would you say you mostly agree or disagree? And how about this statement: “No matter what kind of person you are, you can always change substantially.” Do you mostly agree or mostly disagree? According to Dr. Carol Dweck, author of Mindset: The New Psychology of Success , your answers to questions like these can reveal a lot about you when it comes to learning—specifically, whether yo...
May 28, 2019•25 min•Transcript available on Metacast Michelle Ockers is a learning and development strategist who firmly believes that everyone deserves the opportunity to learn and to unlock their full potential to perform at their best. While she’s based in Australia, the Learning Uncut podcast co-host helps leaders all over the world to build a high-impact L&D function through serving as a trusted mentor, facilitator, trainer, and speaker. In this episode of the Leading Learning podcast, Celisa talks with Michelle about personal knowledge m...
May 21, 2019•55 min•Transcript available on Metacast In recent years, there’s been a significant surge in the level of investment flowing into educational technology companies. And with no signs of this letting up in the near future, it’s an investment niche that’s critical to the market for lifelong learning. In this episode of the Leading Learning podcast, Jeff talks with Ian Chiu, managing director at Owl Ventures , one of the firms leading a wave of investment in educational technology companies. They talk about everything from the basics of v...
May 14, 2019•46 min•Transcript available on Metacast It’s been a while since Jeff’s book, Leading the Learning Revolution : The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market was published but the key concepts behind it remain highly relevant and are fundamental to running a successful learning business. That’s because the learning revolution is far from over, and in fact, it’s still unfolding. In this episode of the Leading Learning podcast, Celisa and Jeff revisit the core concepts behind the book by exploring the ...
May 07, 2019•26 min•Transcript available on Metacast As a long trusted source of education for legal professionals, the Law Society of Ontario (LSO) is committed to providing high-quality continuing education opportunities to a diverse group of learners. And one of the leaders working to ensure this happens is LSO’s director of continuing professional development, Michelle Ryan. In this episode of the Leading Learning podcast, Celisa talks with Michelle about LSO’s learning portfolio and how the generational make-up of the learners they serve – an...
Apr 30, 2019•50 min•Transcript available on Metacast What do you get when you provide a learning experience that’s truly meaningful? According to this week’s guests on the podcast, Nancy Bacon and Mark Nilles, you create something “learningful”. And when it comes to creating impactful, “learningful” conferences, these two have teamed up to share what it takes in their recent e-book, Conferences That Make a Difference . Nancy is a teacher and instructional designer who has worked for over 20 years in the nonprofit sector. For the past five years, s...
Apr 23, 2019•45 min•Transcript available on Metacast There are three goals at the heart of almost all learning businesses: reach, revenue, and impact. Reaching the right audience, generating revenue, and of course, making an impact. And getting each of these areas to work together is key to delivering value and achieving success. In this episode of the Leading Learning podcast, Celisa and Jeff examine the flexible framework of reach, revenue, and impact. They discuss each area individually as well as the importance of achieving balance between the...
Apr 21, 2019•24 min•Transcript available on Metacast To be curious is to be human. It’s what drives us to further explore the unknown and discover what we don’t know, which means it plays a vital role in learning and engagement. Because of that, you’d expect curiosity to be something that’s encouraged by leaders and organizations. But all too often, that’s not the case. Dr. Francesca Gino, is a behavioral scientist and an award-winning Harvard Business School professor whose research shows the importance of creating a culture where curiosity is mo...
Apr 09, 2019•31 min•Transcript available on Metacast Whether or not most of us are even aware of it, communities exist in practically all aspects of our lives and they can have a profound impact on learning. And, as this week’s guest, co-founder of the Community Roundtable , Rachel Happe puts it, “Communities are just-in-time learning mechanisms—they're containers of trust that scale beyond individual relationships.” That’s why it’s so important for us as learning leaders to be intentional and cultivate these within our organizations. In this ...
Apr 02, 2019•38 min•Transcript available on Metacast When it comes to the market for lifelong learning, pricing is a key component of success. But what is the "right" or "best" price for a particular product or offering? There is no black and white answer and because of that, pricing is an area many learning businesses struggle with. In this episode of the Leading Learning podcast, Celisa and Jeff share their top tips, based on two decades of experience in the learning business, on how to effectively price educational products. Ful...
Mar 26, 2019•33 min•Transcript available on Metacast In Part II of our very first two-part interview, we continue the conversation with Jeff De Cagna, respected contrarian thinker on the future of associating and associations, about a topic all leaders in the business of lifelong learning need to be thinking about: artificial intelligence. In Part I , Celisa and Jeff talked about an AI first world and some common misconceptions and ethical issues surrounding AI. This time around they delve into the implications of AI for work and learning, the ide...
Mar 19, 2019•41 min•Transcript available on Metacast With artificial intelligence (AI) being one of the top technologies already positioned to transform and disrupt just about every aspect of our lives, including the future of work and learning, it’s a topic that we could all use some foresight on. And return guest, Jeff De Cagna, executive advisor for Foresight First LLC , is a future-focused, contrarian thinker who has recently been applying his foresight lens to the vast complexities surrounding the rise of AI. In Part I of our very first two-p...
Mar 12, 2019•44 min•Transcript available on Metacast Marketing is an integral part of any successful learning business—it is after all, one of the five domains in our Learning Business Maturity Model™ . But it’s particularly important to understand digital marketing and how to generate and convert Web traffic into sales. If you aren’t familiar with the Traffic and Conversion Summit , it happens to be the largest marketing event in North America, and what Forbes magazine describes as “everything you need to know about boosting your conversions and ...
Mar 05, 2019•31 min•Transcript available on Metacast 
