The past two years have been marked by disruptions on a scale never seen before, and its taking a toll on individuals and society as a whole. From The Great Resignation to global supply chain disruptions, businesses are grappling with huge shifts in peoples relationships with work and materialism. Each year, the Accenture Interactive team identifies the major emerging trends and challenges that will influence the year ahead. Last years trends spoke to how people and businesses needed to chart ne...
Mar 09, 2022•26 min•Ep 13•Transcript available on Metacast An executive at an energy firm based in Britain receives a call from his boss, asking him to transfer 220,000 euros to a Hungarian vendor. He transfers the money, only to find out later that it wasnt his actual boss who called him. It was a sophisticated fake of his bosss real voice. You may have heard of deepfakes in the media by now. But what about the underlying technologies that power them, called GANs (Generative Adversarial Networks)? While most people probably associate deepfakes with sca...
Dec 15, 2021•29 min•Ep 12•Transcript available on Metacast To thrive in the future, companies must rethink their growth strategies. A select group of companies, that Accenture calls Forerunners, recognize that emerging lifestyle shifts among consumers and investors will impact business in the future. But Forerunners are not just reacting to change. They are taking real steps to seize opportunities. These companies are charting a better course into the future by prioritizing ethical usage of technology, environmental sustainability, human care and more. ...
Dec 01, 2021•28 min•Ep 11•Transcript available on Metacast What is the cloud? Sure, its a place where photos and files can be stored for quick, easy and affordable access, but do companies understand whats really possible in the cloud? In this episode, we learn that it can even help a brewery that has been in operation for more than 170 years pour the best possible pint of beer. We will discuss how companies can tap into the potential of the cloud today, so they are well-positioned to take advantage of the new opportunities that the cloud will offer in ...
Nov 10, 2021•27 min•Ep 10•Transcript available on Metacast Business leaders have been under tremendous pressure to deliver financial value to stakeholders, while also committing to sustainability goals. The pandemic only increased the urgency many leaders feel to deliver benefits for all stakeholders. In this episode, well explore how companies with strong Sustainability DNA are more likely to deliver financial value and a lasting positive impact for their people, society, and the environment. Well speak with: Erik Osmundsen, Former C.E.O. and Former Ch...
Oct 27, 2021•29 min•Ep 9•Transcript available on Metacast If theres one good thing thats come from the pandemic, its this: Scientists and drug manufacturers came together in record time and with a shared purpose to create a safe and effective Covid-19 vaccine. In doing so, they set a precedent for medical advancements. So, where do we go from here? In this episode, well talk about how biopharma companies can learn from last years disruption and harness what Accenture calls New Science to rapidly discover and deliver revolutionary treatments and prepari...
Oct 13, 2021•29 min•Ep 8•Transcript available on Metacast The pandemic compelled consumers worldwideto drastically shift their views on whats important, particularly with the businesses they patronize and the products they use. The majority of consumers are rethinking not only their purchasing habits but also what they prioritize in life, a recent Accenture survey of more than 25,000 consumers in 22 countries showed. How can companies contend with these shifting priorities and turn consumer uncertainty into consumer growth? In this episode, well speak ...
Sep 22, 2021•24 min•Ep 7•Transcript available on Metacast In this episode, we ask the question: Where will the future of business take place? Companies are revolutionizing where and how we work, consume and meet up with friends. And the pandemic, which started a worldwide experiment in remote work, has made long-distance collaboration the new normal. Well learn how virtual worlds can redefine our sense of place and open up new possibilities for manufacturing, research and commerce. Well also explore the radical way business leaders can push decision-ma...
Aug 31, 2021•27 min•Ep 6•Transcript available on Metacast After 2020, many organizations faced a new imperative: To lean into technology and optimize business operations for agility, resilience and growth. But while many organizations are making incremental changes to their business operations, theyre not scaling fast enough. Only 7% of businesses are future-ready. How can others catch up? In this episode, Manish Sharma, group chief executive of Accenture Operations, shares his insights. Daragh Sibley, director of data science at Stitch Fix, and Jeffre...
Jun 22, 2021•25 min•Ep 5•Transcript available on Metacast New business realities are fueling powerful opportunities that lie at the intersection of technology and sustainability. Accentures European C.E.O. Jean-Marc Ollagnier discusses how these two currents are playing out in Europe as well as the U.S., and explains that companies which are bold enough to attempt this twin transformation will be tomorrows leaders. Hosts Elise Hu and Josh Klein explore how UPS and Schneider Electric saw the true opportunity in the marriage of technology and sustainabil...
May 26, 2021•26 min•Ep 4•Transcript available on Metacast Can anything erase the historic tension between employers and workers, create trust and leave both parties better off? Groundbreaking new research from Accenture is paving the way for a new paradigm in modern business: Companies that help employees truly thrive, personally as well as professionally, are the ones that will win in the market of the future. While some leaders have long been sympathetic to this idea, the business case was harder to prove until now. Ellyn Shook, Chief Leadership and ...
May 12, 2021•30 min•Ep 3•Transcript available on Metacast Until 2020, many companies believed they were further along in their digital evolution than they actually were. The pandemic revealed the truth about that technology gap and also the immense opportunity it presents for organizations willing to change. In this conversation with Dr. Mona Flores, global head of medical A.I. at NVIDIA; Port of Rotterdam president and C.E.O. Allard Castelein and Accentures C.T.O. Paul Daugherty, we learn how some enterprises reimagined their systems to leverage techn...
May 01, 2021•28 min•Ep 2•Transcript available on Metacast User-friendly websites, well-designed billboards, chatbots and customer surveys these standard customer experience touchpoints have grown so common, consumers are mired in a sea of sameness. How can businesses evolve their strategies to truly stand out? Welcome to what Accenture calls the Business of Experience. In this episode, well meet C.E.O.s who have reoriented their entire organizations to focus on what their customers want, rather than trying to get customers to want their products. Makin...
Apr 13, 2021•27 min•Ep 1•Transcript available on Metacast Built for Change, hosted by broadcast journalist Elise Hu and technologist Josh Klein, explores how the global pandemic has not only forced radical changes in business, technology and human behavior, but has created new opportunities for leaders to evolve and ultimately excel in this challenging environment. Through compelling conversations with industry thought leaders, Built for Change dismantles shop-worn assumptions of how to meet customer needs; links a new model of employee well-being to c...
Apr 02, 2021•2 min•Transcript available on Metacast 
